Service Technician

Loyal Source Government Services; Norwell (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

Loyal Source Government Services seeks an Installation Technician to lead and support the installation, commissioning, and maintenance of Mission Critical systems across New England, including CCTV, access control, intrusion, A/V, and wireless networks.

The role requires 3+ years in low voltage/data systems, MA security license, strong cabling and documentation skills, and willingness to travel. A driver’s license and ability to work off-hours are essential.

Qualifications

• High School Diploma or equivalent.
• 3+ years’ experience with installation/commissioning of low voltage/data systems incl. security, A/V and wireless.
• MA State D-License required for MA security work.
• Willingness to travel New England and work off-hours.
• Able to read and interpret project docs and plans.

Responsibilities

• Lead and support repair/maintenance and installation of Mission Critical systems in New England (CCTV, Access Control, Intrusion, A/V, Wireless).
• Perform low voltage cable installation, terminations, and device installations.
• Troubleshoot, diagnose, and repair systems/equipment.
• Produce accurate project documentation (commissioning reports, test reports, as-builts).
• Provide daily status updates to Project Management.

Skills

Low voltage install

Security systems

CCTV

Access control

A/V

Wireless comms

Project leadership

Documentation

Troubleshooting

Reading plans

Driver's license

Travel readiness

Education

High school diploma or equivalent

Tools

Genetec

DMP

Avigilon

Hirsch

Bosch

Milestone

Ceragon

Cambium

Siklu

Firestop certification

Job description

Loyal Sources is seeking a talented and motivated Installation Technician to join our security business unit.

Pay:

$45

Primary Responsibilities

• Take lead on and support with repair/maintenance and the general installation of Mission Critical systems throughout New England, including but not limited to: Security(CCTV, Access Control, Intrusion), A/V, & Wireless Communication.
• Perform low voltage cable installation, cable management, cable terminations, device installation, and other assigned project duties as required.
• Troubleshoot, diagnose, and repair systems and/ or equipment as necessary.
• Produce accurate documentation for the project as required including: system commissioning reports, Test Reports, As builts, system certification, etc.
• Provide daily project status updates, as required, and communication to the Project Management team.
• Summarize, report and present non-compliant attributes of a project, site, or system.
• Implement security measures for technology systems to bring projects, sites, or systems into compliance with relevant standards, policies, procedures, or best practices.
• Think clearly and logistically to make accurate decisions based on personal and professional judgement and verifiable criteria.

Basic Qualifications

• High School Diploma or equivalent
• 3+ years’ experience with the installation and commissioning of low voltage/ Data Communication systems including Security (CCTV, Access Control, Intrusion), Audio/Visual, and Wireless Communication
• MA State D-License (Required for MA Security work).
• Ability to independently lead/ manage medium to large sized Mission Critical projects.
• Ability to read and interpret project scopes, one lines, floor plans, submittals, specifications, installation manuals, test reports and other related project documentation.
• Proficient in cabling best practices- running, supporting, and terminating category rated and multiconductor cabling.
• Experience/ certified with Fire Stopping; must be able to fire-stop any penetrations made or found..
• General understanding of networking concepts (wired and wireless).
• Demonstrate general skills required to configure and troubleshoot device connectivity (LAN and Internet access).
• Proficient with low voltage crimp tools, testing tools (meters, toners, etc.) and the use of other construction related tools.
• Demonstrate knowledge of system integration with other systems, hardware or software.
• Reliable transportation and a valid drivers' license required.
• Must be able to travel throughout New England as required (RI, MA, NH, ME).
• Must have a reliable form of transportation if a company vehicle is not provided.
• Must be able to work off hours if/when projects require it (second, third shift and weekends).
• Must be able to participate in on-call rotation

Preferred Qualifications

• Experience with Nurse Call systems/ equipment
• OSHA 10
• Certifications and experience with the following preferred systems preferred: Genetec, DMP, Avigilon, Hirsch, Bosch, Milestone, Ceragon, Cambium, Siklu.
• Firestop Certified (Hilti or 3M)
• RI TST Data License
• Boom and scissor Lift Certified

Physical Requirements

• Must be able to see and hear clearly
• Must be able to distinguish between colors (naturally or with correction); speak clearly; use arms and hands to reach for, handle and manipulate objects; coordinate eyes and hands rapidly and accurately
• Must be able to climb and maintain body balance; lift, carry or push objects weighing up to 50 lbs; crouch, stand and/or walk carrying equipment for long periods of time

Please note: this position is notional and contingent upon the award of a government contract.

About Notional Opportunities

Notional opportunities are roles in the planning stages and contingent on contract awards. By applying to notional positions, you can express early interest, enhancing your employment prospects and positioning yourself at the forefront of potential job opportunities. This proactive approach gives you an edge and boosts your visibility to employers, making it a strategic choice for those eager to explore future roles and expand their professional network.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [e-mail].