Service Technician

Accentuate Staffing; Morrisville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A global leader in automation solutions is seeking a skilled Service Technician to join their team in Morrisville, NC. The role involves troubleshooting, maintenance, and upgrades on high-tech machinery. Candidates should have an associate degree in a relevant field and 3–5 years of experience in a technical service environment. Strong mechanical and electrical troubleshooting skills are essential. This position requires travel up to 70% and is fully onsite with no remote options available.

Qualifications

• 3–5+ years of experience in a technical service or industrial machinery environment.
• Proficiency with safety protocols and complex machinery.
• Valid passport with ability to travel up to 70%.

Responsibilities

• Perform service visits at customer locations across the U.S.
• Support equipment installations and commissioning activities.
• Document service activities and communicate findings clearly.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Excellent communication

Education

Associate degree or higher in Mechatronics, Mechanical/Electrical Engineering

Tools

Diagnostic tools

Job description

Accentuate Staffing is assisting a global leader in high-tech automation solutions, in recruiting for a skilled Service Technician to join their team in Morrisville, NC. This role is ideal for a hands‑on problem solver who enjoys working with advanced machinery, traveling to customer sites, and providing exceptional technical support. Every day brings new challenges as you troubleshoot, install, and upgrade highly specialized equipment used in cutting‑edge industries.

Responsibilities

• Perform service visits at customer locations across the U.S., providing troubleshooting, maintenance, and upgrades on high-tech machinery.
• Support equipment installations and commissioning activities at customer sites worldwide.
• Receive hands‑on training with machines and systems both at the U.S. location and at the company’s headquarters in the Netherlands.
• Assist assembly and service teams when working onsite at the Morrisville facility.
• Complete system modifications, repairs, and performance checks to ensure equipment reliability and customer satisfaction.
• Document service activities and communicate technical findings clearly to internal teams and customers.

Requirements

• Associate degree or higher in Mechatronics, Mechanical Engineering, Electrical Engineering, or related technical field.
• 3–5+ years of experience in a technical service or industrial machinery environment.
• Strong mechanical, electrical, and/or electronic troubleshooting abilities.
• Proficiency with diagnostic tools, safety protocols, and complex machinery.
• Excellent communication skills and a customer‑focused mindset.
• Valid passport with at least 6 months of remaining validity; ability to travel up to 70%
• Must work fully onsite in Morrisville, NC (no hybrid/remote options; relocation not provided).