Service Technician

LE014 Greenway Equipment, Inc.; Monette (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Educational opportunities

Competitive benefits

Job summary

LE014 Greenway Equipment, Inc. in Monette, Arkansas, is looking for a Service Technician to perform diagnostics, service repairs, and maintenance on John Deere and other outdoor power equipment. The role requires technical skills in mechanical, electrical, and hydraulic systems, as well as a strong desire to provide exceptional customer service.

Candidates should be prepared to work extended hours, have a positive attitude, and participate in training programs to advance their skills. This position offers competitive benefits and educational opportunities for professional growth.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems.
• Experience with special tools and technical manual procedures.
• Ability to diagnose technical issues effectively.
• Experience with computer-based diagnostic tools.
• Positive attitude and strong customer service focus.
• Excellent skills in operating diagnostic vehicles and equipment.
• Willingness to work extended hours and weekends.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Carry out repairs in the field as required.
• Develop thorough understanding of technology offerings.
• Document diagnostics and repairs performed on repair orders.
• Participate in required training programs.
• Follow safety rules and regulations.

Skills

Mechanical systems understanding

Electrical systems understanding

Hydraulic systems experience

Diagnostic tools proficiency

Customer service orientation

Vehicle operation skills

Education

High School Diploma, GED, or equivalent

Tools

Service Advisor

Job description

Join the Greenway team. We encourage growth and offer educational opportunities and competitive benefits.

Job Description Overview

The Service Technician will independently perform basic and complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment and outdoor power equipment.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Carry out repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follow all safety rules and regulations in performing work assignments.
• Prepare all reports and forms required in conjunction with work assignments.
• Maintain current product knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Mentor Service Technician apprentices and junior Service Technicians.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following technical manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer-based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.