Service Technician

LE015 Conmac-Missouri Investments, Inc.; Lawrenceville (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

LE015 Conmac-Missouri Investments, Inc. is seeking a Service Technician to perform diagnostics, service repairs, and maintenance on agricultural and outdoor power equipment. The technician will operate field repairs and ensure customer satisfaction through exceptional service.

Ideal candidates will have a solid understanding of mechanical, electrical, and hydraulic systems, along with a high school diploma or equivalent experience. Join our team and grow with us while receiving competitive benefits and opportunities for education.

Qualifications

• Experience with mechanical, electrical, and hydraulic systems.
• Ability to diagnose technical issues.
• High school diploma or equivalent required.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Mentor less experienced technicians.
• Maintain vehicles and tools used for diagnostics.

Skills

Mechanical systems understanding

Electrical systems experience

Hydraulic systems knowledge

Diagnostic issues diagnosis

Exceptional customer experience

Operating heavy equipment

Education

High School Diploma or GED

Tools

Service Advisor

Job description

Join the Greenway team. We encourage growth and offer educational opportunities and competitive benefits.

Job Description Overview

The Service Technician will independently perform basic and complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment and outdoor power equipment.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Carry out repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follow all safety rules and regulations in performing work assignments.
• Prepare all reports and forms required in conjunction with work assignments.
• Maintain current product knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Mentor Service Technician apprentices and junior Service Technicians.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following technical manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer-based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.