Service Technician

LE014 Greenway Equipment, Inc.; Marked Tree (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Educational opportunities

Competitive benefits

Job summary

LE014 Greenway Equipment, Inc. is seeking a Service Technician in Marked Tree, Arkansas. The role involves performing diagnostics, service repairs, and maintenance on agricultural and outdoor power equipment. Technicians will work with John Deere machinery, assuring top-tier service and mentoring apprentices.

Qualified candidates should have a strong mechanical background and customer service skills, along with a willingness to learn and grow within the company. Competitive benefits and educational opportunities are provided.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems.
• Experience using special tools and following technical manual procedures.
• Positive attitude and desire to deliver exceptional customer experience.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Mentor Service Technician apprentices and junior technicians.
• Maintain vehicle and equipment condition.

Skills

Mechanical systems understanding

Electrical systems understanding

Hydraulic systems understanding

Customer service orientation

Diagnostic skills

Experience with Service Advisor or equivalent

Vehicle operation skills

Education

High School Diploma or GED

Tools

Diagnostic tools

Job description

Join the Greenway team. We encourage growth and offer educational opportunities and competitive benefits.

Job Description Overview

The Service Technician will independently perform basic and complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment and outdoor power equipment.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Carry out repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follow all safety rules and regulations in performing work assignments.
• Prepare all reports and forms required in conjunction with work assignments.
• Maintain current product knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Mentor Service Technician apprentices and junior Service Technicians.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following technical manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer-based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.