Service Technician

LE014 Greenway Equipment, Inc.; Newport (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Educational opportunities

Competitive benefits

Job summary

LE014 Greenway Equipment, Inc. in Newport, Kentucky is looking for a Service Technician to handle diagnostics, service repairs, and maintenance of agricultural and outdoor power equipment. The role requires a solid understanding of mechanical systems and customer service skills.

Applicants should have a High School Diploma or GED, and experience with John Deere equipment is preferred. The company promotes growth with educational opportunities and provides competitive benefits.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems in John Deere equipment.
• Ability to diagnose technical issues and operate diagnostic tools.
• Positive attitude and customer experience orientation.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Accountable for thorough documentation of work.
• Mentor apprentices and junior technicians.

Skills

Mechanical understanding of hydraulic systems

Experience with John Deere equipment

Diagnostic skills

Customer service skills

Education

High School Diploma or GED

Tools

Service Advisor or equivalent diagnostic tools

Job description

Join the Greenway team. We encourage growth and offer educational opportunities and competitive benefits.

Job Description Overview

The Service Technician will independently perform basic and complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment and outdoor power equipment.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Carry out repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follow all safety rules and regulations in performing work assignments.
• Prepare all reports and forms required in conjunction with work assignments.
• Maintain current product knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Mentor Service Technician apprentices and junior Service Technicians.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following technical manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer-based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.