Service Technician

LE015 Conmac-Missouri Investments, Inc.; Malden (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Educational opportunities

Competitive benefits

Job summary

LE015 Conmac-Missouri Investments, Inc. is seeking a Service Technician to perform diagnostics, repairs, and maintenance on agricultural and outdoor power equipment. The ideal candidate will have a solid understanding of John Deere equipment and demonstrate exceptional customer service skills.

This role includes participating in training programs to enhance technical skills and a commitment to safety. A high school diploma or equivalent experience is required, and applicants should be willing to work extended hours.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems in John Deere equipment.
• Experience with special tools and technical manual procedures.
• Ability to diagnose technical issues effectively.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Participate in training programs to enhance skills.
• Ensure compliance with safety regulations.

Skills

Mechanical understanding

Electrical understanding

Hydraulic systems experience

Diagnostic skills

Customer service orientation

Education

High School Diploma or GED

Tools

Service Advisor or equivalent

Job description

Join the Greenway team. We encourage growth and offer educational opportunities and competitive benefits.

Job Description Overview

The Service Technician will independently perform basic and complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment and outdoor power equipment.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Carry out repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follow all safety rules and regulations in performing work assignments.
• Prepare all reports and forms required in conjunction with work assignments.
• Maintain current product knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Mentor Service Technician apprentices and junior Service Technicians.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following technical manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer-based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.