Service Technician

Gillespie Group; Michigan; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician who excels in customer service and maintenance tasks. This role is crucial in ensuring residents enjoy a clean and well-maintained living environment. Responsibilities include conducting apartment turnovers, performing repairs, and maintaining property grounds. The ideal candidate will possess a high school diploma, effective communication skills, and a basic understanding of building systems. If you are a proactive individual who thrives in a hands-on role and is committed to excellence, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required; vocational training preferred.
• Basic knowledge of plumbing, electrical, HVAC, and carpentry is a plus.

Responsibilities

• Conduct apartment turnover duties including cleaning and repairs.
• Perform on-call responsibilities and maintain a safe work environment.
• Complete emergency repairs and maintain property grounds.

Skills

Customer Service

Effective Communication

Organizational Skills

Basic Plumbing Knowledge

Electrical Knowledge

HVAC Systems Knowledge

Carpentry Skills

Education

High School Diploma

Vocational Training

Tools

Standard Tools

Job description

The Service Technician is a champion of top-notch customer service for our residents, future residents, and tenants, as well as the front line in customer care by exceeding expectations in a positive and professional manner.

Gillespie Group requires a background and drug screen as a condition of employment and passing of required physical testing. A valid driving license, vehicle, and current automobile insurance are required. The position requires individuals to furnish their own vehicle to fulfill all the job’s functions.

CORE VALUES:

· Creative Solution Oriented

· Trustworthy

Requirements

RESPONSIBILITIES & PROJECTS

• Conduct apartment turnover duties including cleaning, repairs, and painting.
• Complete all work orders in a timely manner, maintain accurate records, preventative maintenance, and site and grounds inspections
• Perform various duties such as building repairs and snow removal/shoveling to provide residents with a clean and well-maintained living environment
• Maintain property grounds through daily inspection, clean-up, and preventative care
• Maintain and care of equipment as necessary for its continuous operation
• Maintain inventory of equipment, tools, and supplies
• Complete emergency repairs as required
• Maintain an organized, clean, and safe work environment
• Comply with site safety and hazardous communication standards
• Deliver resident correspondences as requested
• Perform any additional tasks as requested
• Perform on-call responsibilities as part of an on-call scheduled rotation
• Abide by all local, state, and federal Fair Housing guidelines.

QUALIFICATIONS

• High school diploma, general education degree, or related Vocational Training and/or equivalent work experience
• Basic knowledge of apartment building systems and maintenance preferred
• Ability to work with a sense of urgency to ensure all service requests are responded to in a timely manner.
• General basic knowledge of plumbing, appliances, mechanical, electrical, drywall repair, HVAC systems, and carpentry experience is preferred.
• Ability to display effective communication, customer service, and organizational skills

Minimum Physical Expectations:

• Physical activity that requires the ability to exert 25 to 50 lbs of force frequently, and/or 10 to 20 lbs consistently
• Physical activity that on occasion requires lifting or moving 100 lbs or more
• Physical activity that requires the ability to frequently operate standard tools
• Physical activity that sometimes requires travel by car
• Physical activity that requires the ability to frequently stand, walk, sit, use hands and fingers, handle or feel, reach with hands and arms
• Physical activity that requires the ability to climb stairs, balance, stoop, kneel, crouch or crawl
• Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business over the telephone or face-to-face (in English) for periods.
• This position will require working indoors as well as outdoors
• This is an in person role and will report to the property for work
• This position could face very stressful situations from time to time