Service Technician

Jobtailor; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Jobtailor is seeking a Service Technician in Jacksonville, FL to diagnose, repair, and upgrade a range of automated doors. You will perform maintenance at customer sites, handle electro‑mechanical systems, and work with low‑voltage wiring and aluminum storefronts.

The role emphasizes safety and customer satisfaction. Responsibilities include on‑call rotations after certification, continuous training, and maintaining strong communication with clients and contractors.

Qualifications

• Mechanical aptitude with experience repairing electro‑mechanical devices.
• Knowledge of basic electrical circuits and low‑voltage (120v) wiring.
• Experience in glazing, storefronts, aluminum frames, and hardware.
• Valid driver’s license and a good driving record.
• Ability to lift, bend, and use power tools effectively.
• Must obtain AAADM certification within six months of employment.
• Must be at least 21 years old.

Responsibilities

• Diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors.
• Perform planned maintenance, break‑fix repair, and upgrades at customer locations.
• Diagnose issues involving electro‑mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring.
• Maintain professional communication with customers and contractors.
• Participate in training programs and on‑call rotations after certification.

Skills

Mechanical aptitude

Basic electrical circuits

Low-voltage wiring

Glazing storefronts aluminum frames

Driver's license

Power tools

Safety focus

Education

AAADM certification

Job description

Responsibilities

• As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers.
• You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.
• Perform planned maintenance, break‑fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro‑mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring.
• Maintain professional communication with customers, end‑users, and contractors, providing exceptional service at every interaction.
• Participate in training programs.
• Participate in on‑call rotations after certification and training.
• Safety: Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, with or without reasonable accommodation; climbing ladders, kneeling, driving and working in various positions as required.

Requirements

• Mechanical aptitude with experience in repairing electro‑mechanical devices.
• Must meet the minimum age requirement of 21 due to job‑related responsibilities.
• Must be able to successfully obtain AAADM certification within six (6) months of employment and maintain certification as required.
• Knowledge of basic electrical circuits and low‑voltage (120v) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and a good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Ability to lift, bend, and use power tools effectively.

Core Competencies

Demonstrates expertise in diagnosing and repairing electro‑mechanical devices, with a strong focus on customer satisfaction and safety. Proficient in working with low‑voltage wiring, aluminum frames, and performing maintenance on automated pedestrian doors.