Service Technician

Jobtailor; Winston-Salem (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Jobtailor is seeking a Field Service Technician to perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations. You will diagnose electro-mechanical devices, electrical circuits, and relay logic, work with aluminum frames and glazing, and communicate professionally with customers, end-users, and contractors on-site.

The role requires lifting up to 110 pounds with lifting aids, a valid driver's license, and AAADM certification within 12 months

Qualifications

• Mechanical aptitude with experience repairing electro-mechanical devices.
• Knowledge of basic electrical circuits and low-voltage 120v wiring.
• Valid driver’s license and clean driving record.
• Experience with glazing, storefronts, aluminum frames, and hardware preferred.
• Must obtain AAADM certification within 12 months of employment and maintain certification.
• Minimum age of 21.
• Access control systems knowledge is a plus.
• Ability to lift and install components weighing up to 110 pounds with lifting aids on an occasional basis.
• Ability to climb ladders, kneel, drive, and work in various positions.
• Ability to participate in on-call rotations after certification and training.

Responsibilities

• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations
• Diagnose and troubleshoot electro-mechanical devices, electrical circuits, and relay logic
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring
• Communicate professionally with customers, end-users, and contractors
• Participate in on-call rotations after certification and training
• Lift, position, and install door components weighing up to 110 pounds with lifting aids when needed
• Climb ladders, kneel, drive, and work in various positions as required
• Deliver exceptional service and reliable automated door solutions
• Support customers in healthcare, transportation, retail, and other industries

Skills

Mechanical aptitude

Electrical circuits knowledge

Low-voltage wiring

Communication skills

Power tools

Lifting and installation

Education

AAADM certification (within 12 months)

Job description

• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations
• Diagnose and troubleshoot electro-mechanical devices, electrical circuits, and relay logic
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring
• Communicate professionally with customers, end-users, and contractors
• Participate in on-call rotations after certification and training
• Lift, position, and install door components weighing up to 110 pounds with lifting aids when needed
• Climb ladders, kneel, drive, and work in various positions as required
• Deliver exceptional service and reliable automated door solutions
• Support customers in healthcare, transportation, retail, and other industries

Requirements

• Mechanical aptitude with experience repairing electro-mechanical devices
• Minimum age of 21
• Must successfully obtain AAADM certification within twelve months of employment and maintain certification as required
• Knowledge of basic electrical circuits and low-voltage 120v wiring
• Access control systems knowledge is a plus
• Experience in glazing, storefronts, aluminum frames, and hardware preferred
• Valid driver’s license and good driving record
• Ability to lift, bend, and use power tools effectively
• Ability to lift and install components weighing up to 110 pounds with lifting aids on an occasional basis, with or without reasonable accommodation
• Ability to climb ladders, kneel, drive, and work in various positions
• Ability to participate in on-call rotations after certification and training

Core Competencies

Demonstrates mechanical aptitude and expertise in repairing electro-mechanical devices, with a strong understanding of electrical circuits and low-voltage wiring. Capable of delivering exceptional service in various industries, including healthcare and retail, while effectively communicating with customers and contractors.