Service Technician

Pavion Corp; Framingham (MA); On-site; USD 55,000 - 69,000; Full time

Job summary

Pavion specializes in fire, security, and communications integration, delivering scalable solutions across healthcare, education, government, and enterprise sectors. A Service Technician is needed to maintain systems, navigate online service programs, coordinate tools and materials, and ensure on-time, within-budget execution.

Candidates should have 5+ years in security integration, MA Tech license, clean driving record, and relevant certifications such as ProWatch, Exacqvision, and CCURE 9000.

Qualifications

• High school Diploma required.
• Minimum 5 years as a technician in security integration.
• Valid Class D Massachusetts Security System Technician License.
• Valid license and clean driving record.
• Honeywell ProWatch experience preferred.
• Exacqvision experience a plus.
• CCURE 9000 experience a plus.
• OSHA 30 completion recommended.

Responsibilities

• Maintenance of all systems supported.
• Navigate online service programs.
• Coordinate tools and materials to complete work on time and within budget.
• Build and maintain customer relations.
• Coordinate daily work with customers.
• Qualify for vendor/manufacturer product certifications.
• Perform other duties as directed by Operations.
• Inspection and service of systems.

Skills

Customer relations

Maintenance expertise

Service coordination

Regulatory compliance

Education

High school Diploma

Tools

Exacqvision

CCURE 9000

Honeywell ProWatch

OSHA 30

Job description

Description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more atwww.pavion.com

Pavion and our family of companies are seeking a talented and motivated Service Technician to join our security business unit.

Primary Responsibilities:

• Maintenance of all systems supported.
• Navigate online service programs.
• Coordination of tools and materials required to complete work on time and within budget.
• Customer Relations.
• Daily work and coordination with customer.
• Qualifier for vendor\manufacturer product certifications
• All other duties at the direction of the Operations organization.
• Inspection & Service

Basic Qualifications:

• High school Diploma
• Minimum 5 years' as a technician in the security integration industry
• Valid Class D Massachusetts Security System Technician License
• Valid license and clean driving record
• Honeywell ProWatch experience required (certification strongly preferred)
• Exacqvision
• CCURE 9000
• OSHA 30

The hourly pay range for this position is $40.00-$50.00 hourly. The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us [e-mail]. Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.