Service Technician

Pavion; Framingham (MA); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Pavion is hiring a Service Technician to join our security business unit in Massachusetts. You will maintain fire alarm, access control, video surveillance, and related systems at customer sites, ensuring reliability and timely service.

The role requires a minimum of five years as a technician in security integration, a valid MA Class D license, and experience with Honeywell ProWatch, Exacqvision, and CCURE 9000. A driving record meeting company policy and OSHA 30 certification are preferred.

Qualifications

• High school Diploma.
• Minimum 5 years' as a technician in the security integration industry.
• Valid Class D Massachusetts Security System Technician License.
• Valid license and clean driving record.
• Honeywell ProWatch experience required (certification strongly preferred).
• OSHA 30 certification is preferred.

Responsibilities

• Maintenance of all systems supported.
• Navigate online service programs.
• Coordinate tools and materials required to complete work on time and within budget.
• Customer Relations.
• Daily work and coordination with customer.
• All other duties at the direction of the Operations organization.
• Inspection & Service

Skills

Customer relations

Safety compliance

Driving must meet policy

Education

High school Diploma

Tools

Honeywell ProWatch

Exacqvision

CCURE 9000

Job description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more atwww.pavion.com

Pavion and our family of companies are seeking a talented and motivated Service Technician to join our security business unit.

Primary Responsibilities:

• Maintenance of all systems supported.
• Navigate online service programs.
• Coordination of tools and materials required to complete work on time and within budget.
• Customer Relations.
• Daily work and coordination with customer.
• All other duties at the direction of the Operations organization.
• Inspection & Service

Basic Qualifications:

• High school Diploma

Minimum 5 years' as a technician in the security integration industry

Valid Class D Massachusetts Security System Technician License

• Valid license and clean driving record

Honeywell ProWatch experience required (certification strongly preferred)

Exacqvision

CCURE 9000

OSHA 30

The hourly pay range for this position is $40.00–$50.00 hourly. The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.