Service Technician

DNOW

Farmington (MI)

Presencial

USD 38 000 - 48 000

Tempo integral

14 dias+

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

401(k)/ Retirement savings

Comprehensive medical, dental, and vision coverage

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Resumo da oferta

DNOW is seeking a dedicated Service Technician in Farmington, Michigan. In this role, you will provide exceptional service during field visits, repair technical equipment, and engage with customers to enhance their satisfaction. This full-time position offers competitive salary, bonuses, and comprehensive benefits.

Qualificações

Excellent interpersonal and communication skills are essential.
Ability to troubleshoot and repair technical equipment.
Flexibility to work varied shifts as needed.

Responsabilidades

Provide service and customer support during field visits.
Document service processes and generate reports.
Build positive relationships with customers.

Conhecimentos

Interpersonal skills

Communication

Troubleshooting

Flexibility

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

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At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

JOB RESPONSIBILITIES:

Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance, and test tasks
Diagnose errors or technical problems and determine proper solutions on equipment.
Produce timely and detailed service reports
Document processes
Operate vehicle in a safe manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
Build positive relationship with customers

JOB REQUIREMENTS:

High School diploma and/or equivalent in work experience
Excellent interpersonal skills, proficient in oral and written communications
Assembly experience preferred
Basic reading skills. Must be able to follow directions
Ability to troubleshoot, test, repair, and service technical equipment
Ability to perform work accurately and thoroughly
Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications.

BENEFITS: