Service Technician

Acme Tools; Eagan (MN); Presencial; USD 32.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO from day 1

6 holidays

Health insurance

Dental/Vision insurance

Employee discounts

FSA

Supplemental insurance

401K with match

Life Insurance

Disability insurance

Collaborative culture

Descripción de la vacante

Acme Tools in Eagan, MN is seeking a Service Technician to diagnose and repair mechanical, electrical, pneumatic, and fuel problems on motorized power equipment. You will perform service calls, communicate with customers, and conduct routine engine maintenance while keeping equipment and trucks clean and organized.

Responsibilities include inspections, documenting work performed and parts used, and assisting with sales support when needed.

Formación

• Valid driver’s license with clean driving record.
• Mechanical experience with tools and equipment.
• Customer service skills and ability to communicate with customers.
• Basic computer skills for service records and invoicing.

Responsabilidades

• Diagnose and repair a diverse range of mechanical, electrical, pneumatic, and fuel problems on motorized power equipment and tools.
• Perform on-site service calls and communicate with customers about issues and maintenance plans.
• Conduct routine engine maintenance and replace worn components as needed.
• Keep tools and work areas clean and organized; maintain service trucks.
• Prioritize and manage work schedule, especially during busy seasons.
• Record inspections, tests, work performed, and parts used.

Conocimientos

Driver's license

Mechanical experience

Customer service

Computer skills

Descripción del empleo

Join the Acme Tools Team as a Service Technician in Eagan, MN!

Are you passionate about tools and not afraid of a little hands-on work? Are you a resourceful troubleshooter who has yet to encounter an engine you couldn't repair? If you're looking to join a stable and growing family-owned local company, get ready to do your best work with Acme Tools.

Starting Pay Range: $23-$27/hour depending on your experience

Why Work at Acme Tools?

• Generous PTO from day 1
• 6 paid holidays
• Medical, Dental, and Vision insurance plans
• Employee Discounts
• Medical and Dependent Care Flexible Spending Accounts
• Accident, AD&D, Cancer, and Critical Illness supplemental insurance programs
• Traditional and Roth 401K plans with company matching
• 100% company-paid Group Life Insurance
• Additional Voluntary Life Insurance
• 100% company-paid Short and Long-term Disability Coverage
• A Supportive and Collaborative Work Environment where your contributions matter

Your Role as a Service Technician

Your daily routine involves diagnosing and repairing a diverse range of mechanical, electrical, pneumatic, and fuel problems on motorized power equipment and tools.

Your responsibilities include:

• Inspecting, troubleshooting, and repairing various issues on motorized power equipment and tools
• Performing service calls on the road and communicating with customers about equipment issues, maintenance plans, and work performed
• Performing routine engine maintenance (lubricating parts, replacing spark plugs, testing and inspecting engines for malfunctioning parts, repairing and replacing worn/defective/broken parts, and reassembling and reinstalling components and engines following repairs)
• Cleaning up tools and work areas after each project, keeping indoor and outdoor workstations clean and clear from obstructions, and maintaining clean and working service trucks
• Prioritizing your work schedule, especially during busy seasonal times
• Clearly communicating with the Service Supervisor and Parts department to ensure parts are ordered and received in a timely manner
• Accurately record keeping, including inspections, test results, work performed, and parts used
• Assisting as sales support if needed
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Completing related tasks as assigned

What We're Looking For:

• A valid Driver's License with a clean driving record
• To be willing to work indoors and outdoors in all seasons
• To be willing to cross-train in other repair areas and help work on anything sold at Acme Tools
• Lift up to 75 lbs.
• Stand and walk for up to 10 hours
• Frequently push, pull, squat, bend, and reach

We'd Love if You Have:

• Computer skills
• Mechanical experience
• Customer service skills

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. As a family-owned business, we are employee-centric and growth-minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company.

Why Acme Tools?

Build your career with a company that takes pride in its customers, its products, and its people.

Acme Tools is an equal opportunity employer.