Service Technician

Dreamliveprospermgmt; Crowley (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

PTO

Health/Dental/Vision Insurance

401(k) Matching

Learning/Educational Incentives

Volunteer Time Off

Job summary

Dreamliveprospermgmt in Crowley, LA seeks a dedicated Service Technician to deliver exceptional service to residents. Responsibilities include maintaining property appearance, addressing maintenance requests, and ensuring after-hours emergency service. The ideal candidate must hold an HVAC certification and possess skills in electrical and plumbing repairs alongside a commitment to strong communication and problem-solving.

Benefits include PTO, health insurance, 401(k) matching, and opportunities for self-improvement. Join a team that values making a difference!

Qualifications

• Must have HVAC certification.
• Experience in electrical, plumbing, and appliance repairs.
• Ability to complete apartment turns within five days.

Responsibilities

• Provide exceptional service to residents.
• Address maintenance requests promptly.
• Prepare apartments for move-in within 5 days.

Skills

HVAC certification

Electrical repairs

Plumbing skills

Problem-solving

Professional communication

Ability to lift 50 lbs

Tools

Basic tools

Job description

About the Role

Join us at Prosper Northgate as a Service Technician where you'll play a vital role in delivering exceptional service to our residents. You'll maintain the property's curb appeal, handle maintenance needs, and provide after‑hour emergency services. Your responsibilities include ensuring the property is well‑kept, completing service requests promptly, and delivering outstanding customer service.

About this opportunity

• Location: Living Fully Northgate - 1701 North Ave 1 Crowley, LA 70526
• Position type: Full‑time
• This job requires a flexible schedule with varied hours, including weekends.

What we are looking for in a Service Technician

• HVAC certification required
• Skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
• Able to complete apartment turns within five (5) days
• Experience with turnovers in both new and older buildings
• Must provide own basic tools
• Strong problem‑solving and decision‑making abilities
• Clear, professional communication with residents, vendors, and teammates
• Familiar with property management operations and basic budgeting principles (preferred)
• Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on‑call rotation
• Able to lift and carry up to 50 lbs independently
• Capable of climbing ladders and accessing roofs, crawl spaces, and attics as needed
• Able to stand, walk, bend, kneel, and crouch for extended periods
• Comfortable working indoors and outdoors in varying weather conditions
• Must be available for after‑hours emergencies and on‑call rotation
• Consistent, dependable attendance required

What you will do as a Service Technician

• Provide exceptional service to residents, exceeding expectations.
• Address resident maintenance and service requests promptly.
• Identify and resolve hazardous property conditions.
• Prepare vacant apartments for move‑in within 5 days, including repairs and replacements.
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs.
• Maintain grounds and ensure cleanliness.
• Respond to emergency calls when on‑call.
• Implement cost‑saving initiatives and manage budgets effectively.
• Respond to resident requests within 24 hours.
• Manage the service team's hours, focus, and on‑call schedule.
• Provide mentorship and coaching to team members.
• Maintain a well‑stocked maintenance shop without unnecessary spending.
• Streamline purchasing processes for cost‑effective acquisitions.
• Perform technician and groundskeeper duties as needed.
• Efficiently schedule vacancies for 5‑day turns.
• Assign service requests for a 24‑hour turnaround.
• Manage security deposit dispositions and attend meetings as required.

Benefits and Perks

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well‑being programs, company events, self improvement/productivity tools, and the incredible feeling of making a difference.

Equal Opportunity Employer

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [e-mail]. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification (including E‑Verify). California applicants can view our California Data Privacy Policy here.