Service Technician

Dreamliveprospermgmt; Asheville (NC); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

PTO

Health, dental, vision, life insurance

401(k) matching

Learning/educational incentives

Volunteer Time Off

Well-being programs

Job summary

Dreamliveprospermgmt is seeking a Service Technician in Asheville, NC. This full-time role involves maintaining apartment homes for families, providing exceptional service, and performing HVAC, plumbing, and electrical repairs.

Qualified candidates must have HVAC certification and strong problem-solving abilities. Benefits include health insurance, PTO, and a 401(k) matching program.

Qualifications

• HVAC certification required.
• Skilled in electrical, plumbing, appliance repairs.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Provide exceptional service to residents.
• Address maintenance and service requests promptly.
• Perform various maintenance tasks including HVAC and electrical repairs.

Skills

HVAC certification

Electrical skills

Plumbing skills

Appliance repair skills

Painting skills

Problem-solving

Clear communication

Job description

About the Role

In the role of Service Technician, you are vital to our mission of establishing Thriving Communities by maintaining our apartment homes as top-tier residences for working families. You will serve as a committed, hands‑on problem solver, contributing to the performance of daily service operations ranging from resident service requests to complex electrical and plumbing repairs. By joining our fast‑growing, family‑centric organization, you will have the opportunity to advance your professional path while making a meaningful difference in the lives of our residents.

Location

Dream Asheville Exchange, 105 Exchange Circle, Asheville, NC 28806

Compensation

Starting at $21.00 hourly (depending on experience) with monthly bonus potential.

Position Type

Full‑time. This job requires a flexible schedule with varied work hours that may include weekends.

Qualifications

• HVAC certification required
• Skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
• Able to complete apartment turns within five (5) days
• Experience with turnovers in both new and older buildings
• Must provide own basic tools
• Strong problem‑solving and decision‑making abilities
• Clear, professional communication with residents, vendors, and teammates
• Familiar with property management operations and basic budgeting principles (preferred)
• Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on‑call rotation
• Able to lift and carry up to 50 lbs independently
• Capable of climbing ladders and accessing roofs, crawl spaces, and attics as needed
• Able to stand, walk, bend, kneel, and crouch for extended periods
• Comfortable working indoors and outdoors in varying weather conditions
• Must be available for after‑hours emergencies and on‑call rotation
• Consistent, dependable attendance required

Responsibilities

• Provide exceptional service to residents, exceeding expectations.
• Address resident maintenance and service requests promptly.
• Identify and resolve hazardous property conditions.
• Prepare vacant apartments for move‑in within 5 days, including repairs and replacements.
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs.
• Maintain grounds and ensure cleanliness.
• Respond to emergency calls when on‑call.
• Implement cost‑saving initiatives and manage budgets effectively.
• Respond to resident requests within 24 hours.
• Manage the service team’s hours, focus, and on‑call schedule.
• Provide mentorship and coaching to team members.
• Maintain a well‑stocked maintenance shop without unnecessary spending.
• Streamline purchasing processes for cost‑effective acquisitions.
• Perform technician and groundskeeper duties as needed.
• Efficiently schedule vacancies for 5‑day turns.
• Assign service requests for a 24‑hour turnaround.
• Manage security deposit dispositions and attend meetings as required.

Benefits and Perks

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well‑being programs, company events, self‑improvement/productivity tools, and the incredible feeling of making a difference.

Equal Opportunity Employer

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [e-mail]. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification (including E‑Verify). California applicants can view our California Data Privacy Policy here.