Service Technician

Dream Live Prosper Communities; Asheville (NC); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) matching

Learning incentives

Volunteer Time Off

Well-being programs

Company events

Job summary

Dream Live Prosper Communities is seeking a Service Technician to maintain our apartment homes as top-tier residences for working families. You will handle resident service requests and perform HVAC, electrical, plumbing, and general maintenance tasks with a focus on safety and reliability.

This full-time role requires a flexible schedule including weekends, a valid driver's license, and the ability to complete apartment turns within five days.

Qualifications

• HVAC certification required.
• Experience with turnovers in both new and older buildings.
• Must provide own basic tools.
• Clear, professional communication with residents, vendors, and teammates.
• Valid driver’s license, clean driving record, and reliable transportation.

Responsibilities

• Provide exceptional service to residents, exceeding expectations.
• Address resident maintenance and service requests promptly.
• Identify and resolve hazardous property conditions.
• Prepare vacant apartments for move‑in within 5 days, including repairs and replacements.
• Perform maintenance tasks, including HVAC, electrical, plumbing, and appliance repairs.
• Maintain grounds and ensure cleanliness.
• Respond to emergency calls when on‑call.
• Implement cost‑saving initiatives and manage budgets effectively.
• Respond to resident requests within 24 hours.
• Manage service team hours, focus, and on‑call schedule.
• Provide mentorship and coaching to team members.
• Maintain a well‑stocked maintenance shop and cost‑effective purchasing.

Skills

HVAC certification

Electrical repairs

Plumbing repairs

General maintenance

Customer communication

Job description

In the role of Service Technician, you are vital to our mission of establishing Thriving Communities by maintaining our apartment homes as top-tier residences for working families. You will serve as a committed, hands‑on problem solver, contributing to the performance of daily service operations ranging from resident service requests to complex electrical and plumbing repairs. By joining our fast‑growing, family‑centric organization, you will have the opportunity to advance your professional path while making a meaningful difference in the lives of our residents.

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities, our mission goes beyond developing thriving communities, we are equally committed to cultivating exceptional career opportunities. We are seeking dedicated, mission-driven professionals to join our team and help us transform lives by creating premier residential living experiences.

Our team members are passionate about exceeding expectations and ensuring residents truly love where they live. As part of the rapidly growing DLP Capital family, we foster a culture centered on excellence, personal growth, and a purpose greater than ourselves. This commitment has earned DLP Capital recognition on the Inc. 5000 list of America’s fastest-growing private companies for 13 consecutive years.

If you’re looking to build a meaningful career with a mission-driven organization that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

About This Opportunity

• Location: Dream Asheville Exchange 105 Exchange Circle Asheville, NC 28806
• Compensation: Starting at $21.00 hourly (depending on experience) with monthly bonus potential
• Position type: Full-time
• This job requires a flexible schedule with varied work hours that may include weekends.

What We Are Looking For In a Service Technician

• HVAC certification required
• Skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs
• Able to complete apartment turns within five (5) days
• Experience with turnovers in both new and older buildings
• Must provide own basic tools
• Strong problem‑solving and decision‑making abilities
• Clear, professional communication with residents, vendors, and teammates
• Familiar with property management operations and basic budgeting principles (preferred)
• Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on‑call rotation
• Able to lift and carry up to 50 lbs independently
• Capable of climbing ladders and accessing roofs, crawl spaces, and attics as needed
• Able to stand, walk, bend, kneel, and crouch for extended periods
• Comfortable working indoors and outdoors in varying weather conditions
• Must be available for after‑hours emergencies and on‑call rotation
• Consistent, dependable attendance required

What You Will Do As a Service Technician

• Provide exceptional service to residents, exceeding expectations.
• Address resident maintenance and service requests promptly.
• Identify and resolve hazardous property conditions.
• Prepare vacant apartments for move‑in within 5 days, including repairs and replacements.
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs.
• Maintain grounds and ensure cleanliness.
• Respond to emergency calls when on‑call.
• Implement cost‑saving initiatives and manage budgets effectively.
• Respond to resident requests within 24 hours.
• Manage the service team's hours, focus, and on‑call schedule.
• Provide mentorship and coaching to team members.
• Maintain a well‑stocked maintenance shop without unnecessary spending.
• Streamline purchasing processes for cost‑effective acquisitions.
• Perform technician and groundskeeper duties as needed.
• Efficiently schedule vacancies for 5‑day turns.
• Assign service requests for a 24‑hour turnaround.
• Manage security deposit dispositions and attend meetings as required.

What Motivates Us

At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Making an Impact

At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges

We view roadblocks as opportunities and proactively seek solutions.

Growth

We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for 13 consecutive years.

Who We Are

We finance the building of Thriving Communities.

Our Mission

To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose

To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG)

To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture

We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully

Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit

Demonstrating endurance and commitment to achieve long‑term goals.

Community

Elevating the greater good and cultivating thriving relationships.

Authenticity

Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win

Applying discipline and consistent effort to achieve our goals.

Kingdom Impact

Sharing God’s love through our work and service.

Twenty-Mile March

Focusing on clear goals and consistently evaluating our performance.

Stewardship

Committing to those who trust us with their capital, communities, and careers.

Servant Leadership

Leading with high standards and humility, empowering growth and accountability.

Benefits And Perks

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well‑being programs, company events, self‑improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [e-mail]. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification (including E‑Verify). California applicants can view our California Data Privacy Policy here.