Service Technician

Suntex Marina Investors, Llc; Brick Township (NJ); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

Suntex Marinas is seeking a Full Time Service Technician in Brick Township, NJ. The role focuses on servicing vessels, motors, and trailers, delivering professional customer interactions, and maintaining safety standards in a fast-paced marina environment.

The ideal candidate has a Marine Service Technician diploma/certification and hands-on marine industry experience, plus excellent customer service skills to support customers throughout the service process.

Qualifications

• Marine Service Technician Diploma or certification required.
• Knowledge or related experience in the marine service industry.
• Excellent customer service skills – known as someone who goes above and beyond.

Responsibilities

• Troubleshoot, diagnose, and repair all mechanical and electrical problems on respective boat, motors, and trailers.
• Assist customers by answering specific technical questions to help understand operation of the unit and the work to be done or work already completed.
• Maintains awareness of safety issues and reports them immediately to supervisor
• All other duties as assigned by management

Skills

Customer service

Troubleshooting

Communication

Education

Marine Service Technician Diploma or certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Brick Township, NJ, US

Salary Range: $25.00 To $40.00 Hourly

JOB posting

DEPARTMENT

Service

REPORTS TO:

Service Manager or General Manager

POSITIONPURPOSE:

The Service Technician is responsible for carrying out service operations for the marina.The Service Technician’s primary responsibility is the customer, and the maintenance and service of their vessel.The Service Technician projects a professional company image through all types of interaction.As this is a fast-paced environment, must be able to work under pressure.

DUTIESAND RESPONSIBILITIES:

• Troubleshoot,diagnose,andrepairallmechanicalandelectricalproblemsonrespectiveboat,motors,andtrailers.
• Assistcustomersbyansweringspecifictechnicalquestionstohelpthecustomerunderstandtheoperationoftheunitand the work to be done or work already completed.
• Maintainsawarenessofsafety issuesandreportsthemimmediatelyto supervisor
• All otherdutiesas assignedbymanagement

Education and experience:

• MarineServiceTechnician Diplomaorcertification required
• Knowledgeorrelated experiencein themarineserviceindustry
• Excellentcustomerserviceskills –known assomeonewhogoesaboveand beyond

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

• Mustbeabletoindependently lift,carry,push,andpullupto fifty(50)pounds
• Mustbeabletoswimorbewilling towearapersonal flotationdevicein instances of emergency
• Mustbeabletowalkoutsideinavarietyofweather conditions(rain, wind,heat)
• Must have flexible schedule to include working weekends and holidays during busy season.

Wage range

$25.00 - $40.00

Suntex Marinas offers a Benefits package which includes Medical, Dental, Vision, Life and AD&D, supplemental life insurance options, and a 401K with employer match to eligible employees.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.