Service Tech

Trek Bicycle; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care

PPO & HDHP medical plan options,Dental

Flexible Spending Accounts (FSA)

Free life insurance & optional term

Competitive vacation package

401(k) with match and ESOP

12 weeks of maternity leave with 100%

Paid company holidays

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discounts

Job summary

Trek Bicycle in Dallas Park City is seeking a Service Technician to care for bikes, troubleshoot repairs, and work with new models before they reach the showroom floor. You’ll be hands-on, ensuring each bike rolls out in top condition and that customers leave with confidence in their gear.

Join a team that values hospitality, teamwork, and ongoing learning, with opportunities to grow as you master servicing techniques and new bicycle technologies.

Qualifications

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task.
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Top‑point communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out.
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies
• Prior mechanic experience is not required!

Responsibilities

• Troubleshoot and service bikes to keep owners’ gear running flawlessly.
• Learn on brand new models before they hit the sales floor.
• Build relationships with customers who trust you to keep their gear running.

Skills

Self-motivation

Hospitality

Communication

Attention to detail

Willingness to learn

Learning of new technologies

No prior mechanic required

Job description

About Trek

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Location

Trek Store Dallas Park City

Role Summary

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

Qualifications

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task


• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days


• Top‑point communication skills


• Impressive attention to detail and a love for tinkering ‘til you figure it out.


• Eagerness to learn the ins and outs of servicing bicycles


• A desire to continually learn proper service methods and new technologies


• Prior mechanic experience is not required!

Benefits

• Flexible and fun company culture


• Competitive health care


• PPO & HDHP medical plan options, Dental insurance, Vision insurance


• Flexible Spending Accounts (FSA)


• Free life insurance & optional term life insurance


• Competitive vacation package


• 401(k) with match and Employee Stock Ownership Plans (ESOP)


• 12 weeks of maternity leave with 100% pay


• Paid company holidays


• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)


• Employee discounts on all product


• Deep partner retail discounts

Equal Employment Opportunity

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please refer to our E-Verify Participation Poster (English/Spanish) and E-Verify Right to Work Poster (English/Spanish).