Service Technician - General Interest: Dallas/Fort Worth Area

Trek Retail Corporation; Southlake (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible company culture

Competitive health care

401(k) with match

Tuition reimbursement up to $15,000

Employee discounts on all products

Job summary

Trek Retail Corporation is hiring a Trek Service Technician for their store in Southlake, Texas. In this role, you will care for bikes, troubleshoot repairs, and ensure customers love riding their bikes.

Ideal candidates are self-motivated, customer-focused, and eager to learn. Enjoy a flexible culture, competitive health care, and generous employee benefits including a 401(k) plan and tuition reimbursement. Join a company that values positivity and growth!

Qualifications

• Willingness to pitch in on any task and a team-focused mentality.
• Eagerness to learn the ins and outs of servicing bicycles.
• Desire to continually learn new technologies and proper service methods.

Responsibilities

• Troubleshoot repairs and service all kinds of bikes.
• Build relationships with customers and keep their gear running flawlessly.
• Learn proper service methods and new technologies.

Skills

Customer service

Communication skills

Attention to detail

Self-motivation

Job description

A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!Job LocationTrek Store Dallas Park CityJob DescriptionAs a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.What you’ll bring to the teamSelf-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any taskFantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest daysTop-notch communication skillsImpressive attention to detail and a love for tinkering ‘til you figure it out.Eagerness to learn the ins and outs of servicing bicyclesA desire to continually learn proper service methods and new technologiesPrior mechanic experience is not required!Trek Benefits:Flexible and fun company cultureCompetitive health carePPO & HDHP medical plan options, Dental insurance, Vision insuranceFlexible Spending Accounts (FSA)Free life insurance & optional term life insuranceCompetitive vacation package401(k) with match and Employee Stock Ownership Plans (ESOP)12 weeks of maternity leave with 100% payFlexible holiday schedule – 10 company holidaysTuition Reimbursement up to $15,000! (Undergraduate & Masters programs)Employee discounts on all productDeep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | Spanish