Service Team Member

CityBird Crestview; Crestview Hills (KY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Time Off

Tip Pool

Free Meals

401K Eligibility

Career Growth

Job summary

Thunderdome Restaurant Group, administering City Bird Crestview in Crestview Hills, KY, seeks service team members to elevate the guest experience. The team works on the dining line, engaging with guests and delivering consistent service while following our quality standards.

We value ongoing growth, teamwork, and the ability to move quickly in a fast-paced restaurant setting. This role is on-site at City Bird Crestview, with benefits eligibility after probation.

Qualifications

• Must be able to move up to 50 pounds and perform physical tasks.
• Excellent guest service and communication skills.
• Ability to follow written and oral instructions and procedures.

Responsibilities

• Knowledgeable about our food and beverage offerings.
• Maintains a clean and professional appearance.
• Maintains a safe and clean environment for guests and team.
• Handles guests' requests and complaints professionally and ensures guest satisfaction.
• Maintains a positive and cooperative team environment.
• Frequently works on the line with food and beverage preparation while interacting with guests.

Job description

Job Details

Job Location: City Bird Crestview - Crestview Hills, KY 41017

Salary Range: $14.00 - $16.00

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

OUR OPPORTUNITY

Service team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• Paid time off eligibility after completing 1 year of service for full time team members
• Participation in a shared tip pool
• Food provided every shift
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally