Service Team Member

CityBird Crestview; Kentucky; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tip pool participation

Free shift meals

401K eligibility

Growth opportunities

Job summary

City Bird Crestview is seeking service team members in Crestview Hills, KY to deliver an exceptional guest experience. This role involves constant movement, standing and assisting guests while maintaining a clean, safe workspace.

Join a growing restaurant group and contribute to service excellence, with opportunities for growth and career development within Thunderdome Restaurant Group.

Qualifications

• Ability to move, bend, lift, push and pull up to 50 pounds.
• Knowledge of food and beverage offerings is helpful.
• Maintain a clean and professional appearance.
• Strong guest-service orientation.

Responsibilities

• Provide an excellent guest experience following brand standards.
• Interact with guests on the line while preparing food and beverages.
• Handle guest requests and complaints professionally and ensure satisfaction.
• Maintain a safe, clean, and organized work environment.
• Collaborate with team to deliver smooth service during shifts.

Job description

Job Details

Job Location: City Bird Crestview - Crestview Hills, KY 41017

Salary Range: $14.00 - $16.00

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

OUR OPPORTUNITY

Service team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• Paid time off eligibility after completing 1 year of service for full time team members
• Participation in a shared tip pool
• Food provided every shift
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally