Service Support Specialist | Process Improvement & Care

Dhpace; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Employee discounts

Job summary

Dhpace in St. Louis, Missouri is seeking a Service Support Representative to provide administrative support in a fast-paced environment. Key responsibilities include answering calls, assisting management with paperwork, and processing invoices. Ideal candidates will have strong communication skills and the ability to implement process improvements.

We offer comprehensive benefits including medical, dental, and vision coverage, generous paid time off, 401(k) with employer match, and competitive compensation.

Qualifications

• Proven ability to implement process improvements.
• Excellent communication and organizational skills.
• Good mechanical and mathematical aptitude.

Responsibilities

• Provide administrative office support including handling telephone calls.
• Assist the department manager with daily activities and paperwork.
• Verify vendor invoices and enter service tickets and sales orders.
• Collect and process incoming cash and checks from technicians.
• Ability to multi-task and work in a fast-paced environment.

Skills

Process improvement

Communication skills

Organizational skills

Mechanical aptitude

Mathematical aptitude

Job description

Dhpace in St. Louis, Missouri is seeking a Service Support Representative to provide administrative support in a fast-paced environment. Key responsibilities include answering calls, assisting management with paperwork, and processing invoices. Ideal candidates will have strong communication skills and the ability to implement process improvements.

We offer comprehensive benefits including medical, dental, and vision coverage, generous paid time off, 401(k) with employer match, and competitive compensation.