Auto Service Advisor | Honest Estimates + Growth

Bobby Rahal Automotive Group; Bloomsdorf (PA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) match

On-the-job training

Advancement opportunities

Team events

Job summary

Bobby Rahal Automotive Group is seeking an Automotive Service Advisor to join our State College service team. You will field calls, schedule appointments, greet customers, document concerns, and communicate repairs between clients and technicians.

Ideal candidates have exceptional customer service, strong phone/computer skills, and a valid driver's license with a clean record. Prior dealership automotive experience is strongly preferred.

Qualifications

• Excellent customer service and communication skills.
• Ability to navigate phone and computer systems.
• Valid driver's license with clean driving record.
• Previous dealership/auto service experience preferred.

Responsibilities

• Handle inbound client calls to schedule service appointments.
• Greet clients in the service drive and document concerns accurately.
• Act as liaison between clients and technicians; explain recommended work and obtain approvals.
• Provide honest, accurate labor and parts estimates and ensure correct billing.

Skills

Exceptional customer service

Phone skills

Computer skills

Valid driver's license

Dealership experience

Job description

Bobby Rahal Automotive Group is seeking an Automotive Service Advisor to join our State College service team. You will field calls, schedule appointments, greet customers, document concerns, and communicate repairs between clients and technicians.

Ideal candidates have exceptional customer service, strong phone/computer skills, and a valid driver's license with a clean record. Prior dealership automotive experience is strongly preferred.