Service Supervisor: Lead Tech Team & Growth

Weisiger Group; Greensboro (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

LiftOne is seeking a Service Supervisor to coordinate customer service activities across shop and field settings. You will lead technicians, manage work orders, and drive safety and quality metrics while upholding company policies and a strong safety culture.

The role offers on-site responsibilities with opportunities for professional growth through continuous training and leadership development within a lean operating environment.

Qualifications

• Bachelor’s degree preferred; 2–4 years of related leadership experience.
• Proven leadership experience with a strong track record of results.
• Excellent verbal and written communications skills.
• Ability to solve practical problems with concrete variables.
• Experience with lean operating systems and continuous improvement preferred.

Responsibilities

• Participate in site level lean management, daily performance huddles, and leader standard work.
• Monitor safety, quality, delivery, and cost metrics to drive customer satisfaction.
• Verify timesheets and work orders; manage the service platform records.
• Dispatch and manage all work orders; oversee technician vans and inventory.
• Lead performance appraisals, training, and technician career development.

Skills

Leadership experience

Communication skills

Problem solving

Lean operating systems

Team development

Education

Bachelor’s degree

Leadership experience

Tools

Salesforce

SAP

ServiceMax

Job description

LiftOne is seeking a Service Supervisor to coordinate customer service activities across shop and field settings. You will lead technicians, manage work orders, and drive safety and quality metrics while upholding company policies and a strong safety culture.

The role offers on-site responsibilities with opportunities for professional growth through continuous training and leadership development within a lean operating environment.