Service Supervisor: Lead Team & Customer Experience

Meijer; Middleburg Heights (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Ohio seeks an experienced Store Manager to lead daily operations, coach a diverse team, and drive store performance. You’ll focus on staffing, training, and implementing customer-centric processes to meet sales and service goals.

You will develop career paths, manage P&L, and ensure adherence to safety and company standards while delivering excellent shopping experiences for customers across all departments.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Experience with staffing, hiring, and staff development.
• Strong communication and conflict-resolution skills.
• Ability to analyze financial information and drive sales.

Responsibilities

• Staffing, selection and hiring to meet staffing needs.
• Mentor and coach team members to achieve goals.
• Direct operations to improve customer service and store sales.
• Ensure compliance with company standards and training.
• Manage P&L and maintain shrink targets.
• Model excellent, fast, friendly customer service.
• Promote safety and reliable attendance.

Skills

Staff management

Communication

Customer service

Conflict resolution

Financial analysis

Coaching/mentoring

Time management

Leadership

Education

High school diploma or equivalent

Job description

Meijer in Ohio seeks an experienced Store Manager to lead daily operations, coach a diverse team, and drive store performance. You’ll focus on staffing, training, and implementing customer-centric processes to meet sales and service goals.

You will develop career paths, manage P&L, and ensure adherence to safety and company standards while delivering excellent shopping experiences for customers across all departments.