Service Supervisor: Lead & Elevate Pest Control Team

Advanced IPM; San Jose (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement opportunities

Leadership development

Role-specific continuing education

Medical, dental, vision insurance

Life insurance

401(k)

Job summary

Advanced IPM is seeking a Service Supervisor to lead and develop our pest control service team in California and Nevada. You will mentor technicians, support customers, and help deliver high-quality service in a family-owned environment.

Join a company with a strong growth mindset, ongoing leadership development, and a commitment to safety and regulatory compliance. This role emphasizes field leadership, scheduling, and quality assurance to drive service excellence.

Qualifications

• Two years of operational or service management experience.
• Valid Branch 2 or Branch 3 Field Representative License.
• Valid driver's license with an acceptable driving record.
• Strong leadership, coaching, communication, and team management skills.
• Knowledge of pest control products, safety, and regulatory standards.
• Ability to solve problems, exercise sound judgment, and manage multiple priorities independently.

Responsibilities

• Train, coach, and mentor service technicians; provide field support and reinforce safety, procedures, and professionalism.
• Support recruiting, onboarding, and employee development in collaboration with management and HR.
• Oversee scheduling, route coverage, and service completion, including Saturday and on-call coverage as needed.
• Conduct field inspections and quality-control reviews; verify accurate and timely service documentation.
• Resolve customer concerns promptly and professionally to maintain strong customer relationships.
• Monitor chemical storage, inventory, equipment, and technician vehicles; enforce PPE requirements and applicable safety regulations.
• Review route performance, support budgeting and expense tracking, and identify ways to improve productivity and operating efficiency.

Skills

Leadership

Coaching

Communication

Team management

Problem solving

Education

College degree in business or related field

Job description

Advanced IPM is seeking a Service Supervisor to lead and develop our pest control service team in California and Nevada. You will mentor technicians, support customers, and help deliver high-quality service in a family-owned environment.

Join a company with a strong growth mindset, ongoing leadership development, and a commitment to safety and regulatory compliance. This role emphasizes field leadership, scheduling, and quality assurance to drive service excellence.