Service Supervisor

Cintas; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Insurance benefits

Career advancement opportunities

Job summary

Cintas in Springfield, MO is seeking a Service Supervisor to lead our customer-facing service team on route and in-house. You will hire, train, develop, and evaluate staff to deliver top-quality service and products while ensuring efficient routes and compliance.

The role requires an active driver's license and DOT medical certification before start; you will drive company vehicles, support sales efforts, manage renewals, and foster strong customer relationships, with opportunities for career

Qualifications

• High School Diploma or GED; Bachelor’s degree preferred.
• Active driver's license and clean driving record.
• DOT medical certification required before first day.
• Ability to document previous employment history.

Responsibilities

• Supervise service team on route and in-house.
• Hire, train, develop, and evaluate staff.
• Drive company vehicle to customer sites.
• Assist with lifting and walking at customer accounts.
• Maintain customer relationships and renew contracts.
• Increase internal sales and ensure efficient routes.
• Ensure driver compliance with standards.

Skills

Customer service

Sales

Training

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

Job Description

We are seeking a Service Supervisor to work directly with our customer‑facing service team both on route and in‑house. In this role you will supervise the service team that provides customer service, sales, and pick‑up and delivery of products to our customers. You will hire, train, develop, and evaluate service staff to ensure customers receive the highest level of service and product quality in the most efficient manner. You will also drive a company‑owned vehicle to and from customer sites and assist the team with lifting, carrying, and walking in and out of customer accounts.

This position will oversee several key service‑department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure, and ensuring driver compliance.

Responsibilities

• Supervise and manage the service team on route and in‑house.
• Hire, train, develop, and evaluate team members.
• Drive company‑owned vehicle to customer sites.
• Assist with lifting, carrying, and walking in and out of customer accounts.
• Maintain strong customer relationships and handle contract renewals.
• Increase internal sales and ensure efficient route structure.
• Ensure driver compliance with company and regulatory standards.

Qualifications

• High School Diploma or GED; Bachelor’s degree preferred.

Requirements

• Have an active driver’s license.
• Be at least 21 years of age.
• Obtain DOT medical certification before first day of employment.
• Provide documentation regarding previous employment.

Preferred Qualifications

• Experience working in a sales‑related role.
• Customer service experience, preferably in an industrial or service industry.
• Training or instructor experience.

Benefits

• Comprehensive medical, dental, and vision benefits with premiums below the national average; four medical plan options, one at zero cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and employee‑stock‑ownership plan.
• Disability, life, and AD&D insurance, 100% company‑paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

Equal Opportunity Employer

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.