Service Supervisor

Cintas; Bedford (VA); On-site; USD 61,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off and holidays

Skills development and training opportunities

Job summary

Cintas is hiring a Service Supervisor in Bedford, Virginia. The role includes overseeing the customer service team responsible for sales, pick-up and delivery, and ensuring service quality. Candidates should have strong leadership skills and a high school diploma, while experience in sales and customer service is preferred.

The position offers competitive pay, a 401(k) with company match, and various benefits aimed at skills development and career advancement.

Qualifications

• Active driver’s license required.
• Minimum age of 21 years.
• DOT medical certification needed before first day of employment.

Responsibilities

• Supervise the service team responsible for customer service, sales, pick-up and delivery.
• Maintain excellent customer relationships and oversee contract renewals.
• Ensure compliance with Department of Transportation regulations.

Skills

Customer service

Sales experience

Team supervision

Education

High School Diploma or GED; Bachelor’s degree preferred

Job description

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer-facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales, pick‑up and delivery of products, hiring, training, developing and evaluating the team to ensure the highest level of customer service and product quality is delivered efficiently. The Supervisor will oversee key service department areas such as maintaining excellent customer relationships, handling contract renewals, increasing internal sales, maintaining an efficient route structure, and ensuring driver compliance.

Skills / Qualifications - Required

• High School Diploma or GED; Bachelor’s degree preferred

Requirements

• Active driver’s license
• Minimum age 21 years
• DOT medical certification obtained prior to first day of employment
• Documentation of previous employment
• Compliance with Department of Transportation (DOT) or provincial regulations for operating a regulated vehicle weighing more than 10,000 lbs.

Preferred Experience

• Sales‑related role experience
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

• Competitive pay
• 401(k) with company match, profit sharing, and employee stock ownership plan (ESOP)
• Disability, life and AD&D insurance—100% company paid
• Paid time off and holidays
• Skills development, training and career advancement opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $61,000 and $78,000 per year and is eligible for an annual target bonus. The bonus earned is based on individual performance, location, division, and/or company. The salary range reflects factors such as skill set, experience, training, and other business and organizational needs.

Equal Opportunity Employer

Cintas Corporation is a proud Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by local, state, or federal law.