Service Supervisor

Cintas; Cumberland (RI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Life and Disability Insurance

Job summary

Cintas is looking for a Service Supervisor in Cumberland, RI. This role involves supervising the customer-facing service team, ensuring high levels of service and product quality. Responsibilities include hiring, training, and evaluating team members, as well as maintaining customer relationships and overseeing service departmental areas.

The ideal candidate has a High School Diploma, meets DOT driving requirements, and is at least 21 years old. Cintas offers competitive medical benefits, 401(k), and training opportunities.

Qualifications

• High School Diploma/GED required; Bachelor's degree preferred.
• Must meet DOT requirements for regulated vehicle driving.
• Active driver’s license and at least 21 years old.

Responsibilities

• Supervise customer service team in deliveries and sales.
• Hire, train, and evaluate team members for high service levels.
• Maintain excellent customer relationships and handle contract renewals.

Skills

Customer service experience

Sales-related experience

Driver’s license

Education

High School Diploma/GED

Bachelor's degree

Job description

Location: Cumberland, RI, US, 02864

Requisition Number: 227558

Job Description

Cintas is seeking a Service Supervisor to work with our customer‑facing service team both on route and in‑house. Responsibilities include supervising the service team who provides customer service, sales and delivery of products; hiring, training, developing and evaluating the team to ensure customers receive the highest level of service and product quality efficiently; driving a company‑owned vehicle to and from customer sites and assisting the team with lifting, carrying and walking. This position also oversees key service department areas such as maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. It is a middle‑management role with direct supervisory and leadership accountability.

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred
• Qualified candidates must meet all DOT or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
• Have an active driver’s license
• Be at least 21 years old
• Obtain a DOT medical certification
• Provide documentation of previous employment

Preferred

• Experience working in a sales‑related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.