Service & Styling Leader - Elevate Customer Experience

Anthropologie; Concordville (PA); On-site; USD 28,000 - 40,000; Full time

Job summary

Anthropologie in Glen Mills, PA is seeking a Service and Styling Manager to lead service, selling, and styling, creating an engaging store environment. You will develop and mentor the team while collaborating with partners to support store operations and visual presentation.

The role emphasizes excellent customer experiences, leadership of the CEM program, and driving brand engagement through events and community initiatives. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• 2+ years of retail leadership experience.
• Strong merchant skills and a track record of driving financial results.
• Proven ability to develop and mentor talent.
• Flexible hours including nights, weekends, and holidays.

Responsibilities

• Lead and model extraordinary customer service to engage guests.
• Manage styling programs and mentor associates to grow sales.
• Support store operations, inventory flow, and visual standards.
• Collaborate with leadership to plan events and community experiences.
• Stay responsive to local customers to boost brand engagement.

Skills

Retail leadership

Merchant skills

Talent development

Flexibility

Brand knowledge

Job description

Anthropologie in Glen Mills, PA is seeking a Service and Styling Manager to lead service, selling, and styling, creating an engaging store environment. You will develop and mentor the team while collaborating with partners to support store operations and visual presentation.

The role emphasizes excellent customer experiences, leadership of the CEM program, and driving brand engagement through events and community initiatives. Flexibility to work nights, weekends, and holidays is required.