Store Service & Styling Leader Elevate Customer Experience

Anthropologie; Florida; On-site; USD 2,755,200 - 3,581,760; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employee discounts

Paid time off (PTO)

Retirement savings

Job summary

Anthropologie in Pembroke Pines, FL is seeking a Service and Styling Manager to oversee customer experience, service and styling, driving a vibrant store environment. You will lead team development and partner with key stakeholders to support store operations and visual presentation.

Role emphasizes coaching, event curation reflecting the local community, and achieving sales targets. Flexible hours including nights, weekends, and holidays are expected to align with store needs.

Qualifications

• 2+ years of retail leadership experience.
• Strong merchant skills with a track record of delivering financial results.
• Proven ability to develop great talent.
• Ability to work flexible hours including nights, weekends and holidays.
• Anthro brand fan and store ethos alignment.

Responsibilities

• Leads by example in delivering extraordinary service to make customers feel welcome and valued.
• Drives sales and metrics by setting team and zoning goals using KPIs.
• Inspires a frictionless customer experience leveraging technology to transact in the moment.
• Cultivates connections to deliver an elevated styling and shopping experience.
• Supports store events and community engagement to reflect local interests.
• Oversees training and development of the CEM program and styling team.
• Onboards external talent to bring diverse perspectives and drives internal growth.
• Manages store operations including open/close, stock, and loss prevention.

Skills

Retail leadership

Merchant skills

Talent development

Flexible hours

Anthro brand fan

Job description

Anthropologie in Pembroke Pines, FL is seeking a Service and Styling Manager to oversee customer experience, service and styling, driving a vibrant store environment. You will lead team development and partner with key stakeholders to support store operations and visual presentation.

Role emphasizes coaching, event curation reflecting the local community, and achieving sales targets. Flexible hours including nights, weekends, and holidays are expected to align with store needs.