Service & Styling Lead: Elevate Experience & Team

Anthropologie; Burlington (MA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement plan

Job summary

Anthropologie is seeking a Service and Styling Manager in Burlington, MA. You will lead by example to deliver exceptional customer service, drive sales, and oversee styling initiatives to create an engaging store environment.

Responsibilities include coaching the CEM program, developing talent, managing events, and supporting store operations while partnering with leadership to meet financial goals.

Qualifications

• 2+ years of retail leadership experience.
• Strong merchandising skills and a track record of delivering financial results.
• Proven ability to develop talent and coach teams.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Delivers extraordinary customer service and drives sales through KPI-based team goals.
• Leads styling and service initiatives to create an elevated shopping experience.
• Trains and develops the CEM program and styling team.
• Manages store operations, events, and partnerships to boost brand engagement.
• Supports omni-channel processes, stock, and loss prevention.

Skills

Retail leadership

Customer service

Merchandising

Team development

Job description

Anthropologie is seeking a Service and Styling Manager in Burlington, MA. You will lead by example to deliver exceptional customer service, drive sales, and oversee styling initiatives to create an engaging store environment.

Responsibilities include coaching the CEM program, developing talent, managing events, and supporting store operations while partnering with leadership to meet financial goals.