Service Scheduling & Quotes Coordinator

Andersen Corp.

Denver (CO)

On-site

USD 33,062 - 34,440

Full time

14 days+

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Benefits offered by this job

Health Insurance

Tuition Reimbursement

401k Match

Paid Time Off

Paid Holidays

Volunteer Time

Job summary

Esler Companies LLC in Denver, CO is seeking a detail-oriented Service Scheduler to manage inbound and outbound scheduling for our service team. You will handle voicemails, coordinate technician appointments, quote parts and labor for non-warranty work, and ensure payments are verified before orders are placed.

Ideal candidates excel in customer service, communication, and teamwork, with proficiency in MS Office and Excel.

Qualifications

Experience in customer service required.
Strong communication skills in both oral and written forms.
Able to work independently and in a team.
Proficient with MS Office, especially Excel.
Comfortable typing and answering calls.
Adaptable to feedback and changing environment.
Experience with operations, permitting, or ordering is a plus.

Responsibilities

Take inbound and outbound scheduling calls, including returning voicemails.
Maintain service scheduling for Service Technicians.
Quote parts and labor cost for non-warranty services.
Verify that payment has been received for any billable order prior to ordering or scheduling.
Documentation at every point of action and customer contact.
Scan service orders and confirmation into the correct customer's electronic file.
Other duties as assigned.