Service Scheduling & Front Desk Specialist

Royal Auto Group Of San Francisco; San Francisco (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Compensation

401K

Paid Time Off

Paid Training

Vision / Dental / Health Insurance

Bonus Incentives

Great Culture

Continuous Training & Development

Promote From Within

Job summary

A family-owned automotive group in San Francisco is seeking a Receptionist for the Cashier/Call Center position. You will greet clients, manage a multi-line phone system, and assist with scheduling service appointments. Ideal candidates will have strong communication skills, at least one year of relevant experience, and proficiency in Microsoft Office. This role offers competitive compensation along with benefits such as 401K and paid time off.

Qualifications

• At least one year of experience in a call center or as a receptionist in a professional business environment.
• Intermediate computer skills required.
• Ability to pass pre-employment testing including background checks and drug tests.

Responsibilities

• Answer a large volume of calls and determine caller’s needs.
• Assist clients in scheduling service appointments using the CRM system.
• Make outbound calls to recent service department customers.
• Respond to email inquiries in a professional manner.
• Provide top tier customer service during phone interactions.
• Direct customers to product information resources.

Skills

Excellent interpersonal communication skills

Verbal communication skills

Written communication skills

Time management skills

Multitasking ability

Tools

CRM

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A family-owned automotive group in San Francisco is seeking a Receptionist for the Cashier/Call Center position. You will greet clients, manage a multi-line phone system, and assist with scheduling service appointments. Ideal candidates will have strong communication skills, at least one year of relevant experience, and proficiency in Microsoft Office. This role offers competitive compensation along with benefits such as 401K and paid time off.