CASHIER/SVC SUPPORT/ RECEPTIONIST

Royal Auto Group Of San Francisco; San Francisco (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K

Paid Time Off

Paid Training

Health Insurance

Bonus Incentives

Job summary

Royal Auto Group Of San Francisco is hiring a Receptionist to be the first contact for visitors and handle a multi-line phone system. This role requires excellent communication and organizational skills, along with the ability to assist clients professionally.

The successful candidate will answer calls, assist in scheduling appointments, and respond to customer inquiries, ensuring top-tier service. The position offers competitive compensation and opportunities for advancement.

Qualifications

• At least one year of experience in a call center or as a receptionist.
• Excellent interpersonal, verbal, and written communication skills are required.
• Punctuality and time-management skills are essential.

Responsibilities

• Answer a high volume of calls and assist customers.
• Schedule service appointments using CRM.
• Educate on service and product offerings.
• Respond to email inquiries professionally.
• Direct customers to product information.

Skills

Excellent interpersonal communication

Verbal communication skills

Written communication skills

Time-management skills

Ability to multi-task

Intermediate computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

Job description

Job Details
Job Location: San Francisco, CA 94103

Family owned since 1947, Audi San Francisco is driven by a passion for people – most importantly, our employees. Audi San Francisco is a proud member of the Royal Automotive Group family of dealerships. With continuous training and development, our employees are constantly promoted within the ranks, pushing the company forward as we grow and expand. Our new, updated facilities and showrooms located in beautiful downtown San Francisco are home to an award‑winning team and thousands of repeat customers.

CASHIER/SVC SUPPORT/RECEPTIONIST POSITION

The Receptionist is the first contact to greet visitors by phone. The role primarily involves answering a multi‑line telephone system, greeting clients in a timely, pleasant, professional manner, scheduling service appointments, and providing information and assistance to our clients.

What We Offer

• Stability – Family Owned Since 1947
• Competitive Compensation
• 401K
• Paid Time Off
• Paid Training
• Vision / Dental / Health Insurance
• Bonus Incentives
• Great Culture
• Continuous Training & Development
• Promote From Within – Advancement into Management opportunities!

Responsibilities

• Answer large volume of calls, determine caller’s need, and provide assistance
• Assist clients in scheduling service appointments using our CRM system
• Make outbound calls to recent service department customers
• Educate self on latest service & product offerings, including pricing
• Respond to email inquiries in a professional manner
• Interact with customers via phone calls daily and provide top‑tier customer service
• Direct customers to product information resources and provide customer pricing for service and parts
• Check email frequently and respond to inquiries immediately

Qualifications

• Excellent interpersonal, verbal, and written communication skills
• At least one year of experience in a call center or as a receptionist in a professional business environment
• Intermediate computer skills with Microsoft Word, Excel, and Outlook; prior experience using CRM is a plus
• Punctuality, solid time‑management skills, and the ability to multi‑task are required
• Ability to pass pre‑employment testing, including background checks and drug test