Service & Scheduling Coordinator – Customer‑Focused Operations

Builders FirstSource, Inc.; Aurora, Northern (CO, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Builders FirstSource, Inc. is seeking a Service Coordinator in Colorado to manage orders, deliveries and installations at customer sites. You will prioritize timely service, communicate with customers and vendors, and coordinate with multiple departments to ensure smooth operations.

The role requires strong problem-solving, organization, and excellent communication. Equity incentives and benefits are available; applicants should be prepared to support a busy, service-driven team.

Qualifications

• Requires high school diploma or GED and one year of assembly or clerical experience, or equivalent.
• Excellent problem-solving skills, high level of organization, sense of urgency, and grace under pressure; communication is essential.

Responsibilities

• Coordinate ordering, delivery and installation of products/material at customer sites.
• Ensure customer complaints are handled in a timely manner.
• Track warranty accounts, handle claims and resolve customer complaints.
• Collaborate with customers, vendors, sales staff, subcontractors, technicians and various departments.

Skills

Problem solving

Organization

Communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

OnLine

Job description

Builders FirstSource, Inc. is seeking a Service Coordinator in Colorado to manage orders, deliveries and installations at customer sites. You will prioritize timely service, communicate with customers and vendors, and coordinate with multiple departments to ensure smooth operations.

The role requires strong problem-solving, organization, and excellent communication. Equity incentives and benefits are available; applicants should be prepared to support a busy, service-driven team.