Service Writer

Saia Motor Freight Line LLC; Grand Prairie (TX); Sur place; USD 37 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Great benefits

Equal opportunity employer

Résumé du poste

Saia Motor Freight Line LLC is seeking a maintenance scheduler and service writer to coordinate repairs for shop and field personnel. You will manage work orders, provide accurate estimates to customers, and track progress to minimize downtime and ensure efficient service delivery.

The role requires a high school diploma or GED and 2+ years in maintenance or service writing. Proficiency with diagnostic software and Microsoft Office is expected, with pay ranging from $26.55 to $30.30 per hour

Qualifications

• High school diploma or GED required.
• 2+ years of maintenance, service writing, or related experience.
• Knowledge of transportation and diagnostic software.
• Proficiency in Microsoft Office.

Responsabilités

• Schedules repairs and coordinates work for shop and field service personnel.
• Facilitates timely processing of work orders and maintains efficient workflow.
• Communicates with customers to clarify service needs and provides accurate estimates.
• Tracks and monitors service progress to ensure efficiency.
• Prepares and maintains detailed records of service activities.

Connaissances

Maintenance experience

Service writing

Diagnostic software

Formation

High school diploma or GED

Outils

Microsoft Office

Description du poste

Ready To Go Further?Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.Position SummaryCoordinates repairs and schedules work for shop and field service personnel, ensuring efficient service delivery. Facilitates work orders and monitors service progress, overseeing preventative maintenance and minimizing downtime through efficient scheduling and coordination.Major Tasks and ResponsibilitiesSchedules repairs and coordinates work for shop and field service personnel.Facilitates timely processing of work orders and maintains efficient workflow.Communicates with customers to clarify service needs and provides accurate estimates.Tracks and monitors service progress to ensure efficiency.Prepares and maintains detailed records of service activities.Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize downtime.Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs, ensuring timely and cost-effective resolutions.Runs daily and weekly preventative maintenance reports, scheduling routine maintenance to maintain equipment readiness.QualificationsHigh school diploma or GED.2+ years of maintenance, service writing, or related experience.Knowledge of transportation and diagnostic software.Proficiency in Microsoft Office.Pay Rate: $26.55 - $30.30 per hour, based on experienceBenefitsAt Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.Make Your MoveAt Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.