Service & Sales Teller: Elevate Customer Experience

Renasant Bank; Daphne (AL); On-site; USD 29,000 - 38,000; Full time

Job summary

Renasant Bank in Daphne, AL is seeking a Teller to process transactions, assist customers, and refer sales opportunities while upholding bank policies and accuracy. The role serves as first point of contact and aims to deliver exceptional customer experiences and mitigate risk.

Senior Tellers may back up Head Teller and support branch operations, coaching others as needed and handling balancing, cash handling, and service standards daily.

Qualifications

• High school diploma or equivalent required.
• 1 year teller experience and/or cash handling preferred.
• 6 months customer service preferred.
• Ability to identify customer needs and refer opportunities.

Responsibilities

• Process deposits, withdrawals, transfers, loan payoffs, and checks accurately.
• Identify customer needs and refer to appropriate bank platform.
• Maintain teller service standards and comply with bank policies.
• Balance cash and perform branch operations tasks daily.
• Support Head Teller and coach teammates as needed.

Skills

Cash handling

Customer service

Communication

10-Key

Education

High school diploma

Job description

Renasant Bank in Daphne, AL is seeking a Teller to process transactions, assist customers, and refer sales opportunities while upholding bank policies and accuracy. The role serves as first point of contact and aims to deliver exceptional customer experiences and mitigate risk.

Senior Tellers may back up Head Teller and support branch operations, coaching others as needed and handling balancing, cash handling, and service standards daily.