Service Sales Specialist

ProteinSimple; Minneapolis (MN); On-site; USD 44,300 - 72,950; Full time

Benefits offered by this job

Competitive benefits

401(k) & ESPP

HSA / FSA

Career development & mentorship

Volunteer paid time off

Job summary

Bio-Techne seeks a Service Sales Specialist to develop new business across North America for Analytical Solutions, based from Minneapolis. You will drive service contracts and related products for instruments like Simple Western, Maurice, MFI, Milo, and Single Cell Western (Milo) in collaboration with inside and field sales teams.

You’ll work closely with sales and marketing to source new leads, maintain knowledge of the life sciences market, and operate a commission-based pay plan in addition

Qualifications

• Bachelor’s degree in a biological subject.
• Immunology coursework or experience is a big plus.
• Laboratory experience desirable.
• Experience in a sales environment with a strong commercial focus.
• Ability to track ROI and KPI’s.

Responsibilities

• Source and develop new business across North America.
• Qualify opportunities via inbound/outbound channels.
• Maintain CRM and provide accurate sales forecasting.
• Consult with customers on current and future needs.
• Collaborate with sales and marketing to drive opportunities.
• Identify process improvements with Sales Manager.

Skills

Sales experience

CRM software

KPI tracking

Excel

Relationship building

Outbound calls

Education

Bachelor’s degree in biology

Immunology coursework

Tools

Salesforce.com

Office Suite

Job description

Position Summary

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting‑edge research in Life Sciences and Clinical Diagnostics. Bio‑Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range: $44,300.00 - $72,950.00

The Service Sales Specialist position will hold responsibility for developing new business throughout the Americas for Bio‑Techne’s Analytical Solutions Division, managed from the Minneapolis headquarters, and for achieving sales quota for instrument service contracts and related service products. This includes responsibilities in finding new protein analysis instrument opportunities for Simple Western, Maurice, MFI, Milo, and Single Cell Western (Milo), and supporting service sales of applicable instruments in partnership with our inside and field sales team.

By working closely with your sales colleagues and marketing you will source new business from new leads and prospects as well as existing customers. In the position you will be expected to develop and maintain a high level of academic and pharmaceutical market knowledge. In addition to base salary, this role is eligible for a commission plan based on individual performance and in accordance with company policy.

Essential Duties & Responsibilities

• Source and develop new business: Under the direction of the Sales Manager, develop and drive new/existing business opportunities throughout North America.
• Use a selection of channels in order to identify and qualify new business opportunities, including inbound lead follow up, outbound warm and cold calls, emails, Teams, and social media.
• Look to implement new and innovative strategies in order to identify new business and revenue streams.
• Keep all channels of communication open with internal and external sales teams, lead generation and marketing within Bio‑Techne.
• Maintain awareness and knowledge of marketplace and competitors.
• Report findings and potential pipeline through an agreed upon cadence (weekly, monthly, quarterly) to the Sales Manager.
• Instrument service sales: Responsible for achieving specified service sales quote in assigned territory.
• Consult with prospective customers on their current and future business needs.
• Maintain the CRM database with any contact made with leads and/or customers.
• Provide accurate sales forecasting in consultation with supervisor and field sales teams.
• Identify process improvements and work with Sales Manager to prioritize accordingly.

Minimum Requirements / Qualifications

• Bachelor’s degree in a biological based subject.
• Immunology coursework and/or experience is a big plus.
• Laboratory experience desired but not required.
• An understanding of the Life Science Research Reagents Market and Bio‑Techne portfolio.
• Demonstrable experience of working within a sales environment with a strong commercial focus.
• Experience of using own initiative and working in a target‑driven environment.
• Ability to track return on investment (ROI) and key performance indicators (KPI’s).
• Possess excellent IT skills; including experience of working with databases, Office Outlook, using Excel and Word are essential. SalesForce.com experience desirable.

Knowledge, Skills & Abilities

• Excellent attention to detail, time management, and organizational skills.
• Excellent ‘can do’ attitude.
• Ability to perform a wide variety of tasks and multi‑task efficiently.
• Ability to remain calm under pressure and work to deadlines.
• Feel comfortable working in a fast paced environment.
• Ability to build strong relationships cross‑functionally.
• Flexible attitude to cover work as required.
• Comfortable making outbound sales calls.
• Excellent writing skills; able to correspond on a technical level with customers of variable scientific aptitudes and backgrounds.

Why Join Bio-Techne

• We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short‑term disability, long‑term disability, pet, and legal and ID shield.
• We invest in our employees’ financial futures through 401(k) plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
• We empower our employees to develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Equal Employment Opportunity

Bio‑Techne is an E‑Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.