Service Sales Executive

EMCOR Group; Town of Tonawanda (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Commission eligible

Job summary

John W. Danforth Company is seeking a Service Sales Executive in the New York area to grow its service contract business.

You will identify customer needs and develop HVACR and plumbing maintenance solutions to build long-term partnerships. You will make regular sales calls, manage CRM data, assess requirements, prepare estimates, and present proposals to drive service contracts in the assigned territory with a focus on safety and professionalism.

Qualifications

• Experience in sales or business development in HVACR or related industry.
• Strong communication and relationship-building skills.
• Ability to identify customer needs and develop value-driven solutions.
• Ability to work independently and collaboratively.

Responsibilities

• Make regular sales calls and maintain CRM data.
• Assess customer needs and present service proposals.
• Drive service contract growth in assigned territory.
• Convert customers to long-term service contracts.
• Monitor market activity to support strategies.
• Collaborate with Marketing to promote service offerings.
• Perform building surveys while following site safety protocols.
• Represent the company professionally to build relationships.

Skills

Sales experience

Customer relationship building

Communication skills

Self-motivation

Education

Bachelor's degree (BS/BA) considered

Tools

CRM software

Job description

About Us

John W. Danforth Company, one of the largest mechanical contractors in the Northeast, is growing! We believe our people are our greatest asset and invest in training, career development, employee engagement, and team support. We are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair.

Job Summary

As a Service Sales Executive at John W. Danforth Company, you'll help drive the growth of our service business by identifying customer needs and developing solutions that build long-term partnerships. You will focus on generating new service contract opportunities, expanding relationships within your assigned market, and promoting HVACR and plumbing maintenance services.

Essential Duties & Responsibilities

• Make regular sales calls, track sales activity, and maintain accurate customer relationship management (CRM) data.
• Assess customer needs, develop service solutions, prepare estimates, and present proposals to customers.
• Drive growth of the service contract business within the assigned territory.
• Convert construction and warranty customers into long-term service contract clients.
• Monitor market and competitor activity, including service offerings and pricing, to support account strategies.
• Collaborate with Marketing to increase customer awareness of Danforth service offerings.
• Perform building surveys while complying with customer and company site safety requirements.
• Represent Danforth in a professional and positive manner while building strong customer relationships.

Qualifications

• Sales or business development experience preferred, ideally within HVACR, plumbing, mechanical services, or a related industry.
• Bachelor's degree (BS or BA) is a plus.
• Strong communication, presentation, relationship-building, and customer service skills.
• Ability to identify customer needs and develop practical, value-driven solutions.
• Self-motivated and goal-oriented with the ability to work independently and collaboratively.
• Ability to support profitable growth through sustainable sales initiatives.
• Ability to perform building surveys and comply with site safety protocols.
• High level of integrity, enthusiasm, and professionalism.

#danfth

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer/Veterans/Disabled.

Geographic Disclosure

Compensation Range: $60,000-$70,000

Other Compensation: Commission Eligible

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, and an employee assistance program.

• medical
• dental
• vision coverage
• health savings and flexible spending accounts
• life insurance
• disability
• a 401(k) Savings Plan
• an employee assistance program