Service Sales Engineer - Southwest

Atlas Copco North America LLC; Dallas (TX); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Service Sales Engineer to drive sustainable solutions in various industries. This role involves maximizing equipment lifespan through the VTS Service Ladder, collaborating with engineers and account managers to deliver exceptional service. You'll engage with clients, develop new business opportunities, and provide technical support while enjoying a flexible work environment. If you are passionate about technology and eager to make a difference, this position offers a unique chance to grow and thrive in a dynamic setting.

Benefits

Innovative Culture

Learning and Growth Opportunities

Focus on Safety and Well-being

Competitive Compensation and Benefits

Qualifications

• Degree in engineering or technical equivalent required.
• Experience in lead generation and customer-facing roles is essential.

Responsibilities

• Promote service products and optimize equipment lifespan.
• Develop strategies to expand business and provide technical support.

Skills

Lead Generation

Customer-facing Experience

Excellent Communication Skills

Technical Solution Creation

MS Office Proficiency

Education

Engineering/Science Degree

Technical Equivalent

Tools

Microsoft Office

Job description

Service Sales Engineer - Southwest

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission/Purpose of the Job:

We at Leybold Vacuum, part of the Atlas Copco Group, believe there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best-in-class service to our customers worldwide.

That's where you come in - we believe our people make it happen. We provide a collaborative, inclusive, and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

This is a high-impact position that makes a difference in the world. At Leybold, we help advance the world's technology by helping companies push the boundaries of their capabilities. In this role, you will work with applications engineers, product engineers, and account managers to design and offer Leybold services and solutions that help clients optimize their process efficiencies. You will act as the service sales liaison between the Leybold factory and the client, teaching companies how to maximize the lifecycle of their equipment through the VTS Service Ladder.

Main Responsibilities:

• Spend time both in the home office and on-site at advanced factories to demonstrate how to maximize equipment lifespan by promoting the VTS Service Ladder.
• Promote company service products by understanding failure modes and offering service options to mitigate downtime and failures, focusing on markets including metallurgy, energy, food production, aerospace, automotive, and more.
• Develop and implement strategies to expand business in your region, including current clients and new opportunities.
• Provide outstanding technical support, service, and product assistance to customers.
• Maintain company property, including vehicles, equipment, and stock, at your control or customer sites.
• Sell the Leybold Services Product range.
• Collaborate with the equipment sales team to secure repeat orders and differentiate our services.
• Prepare and deliver service sales presentations as needed.
• Focus on developing new business from unserviced, lost, or newly installed equipment, or from competitors.
• Analyze customer needs and coordinate with internal teams to deliver comprehensive service solutions.

Physical Demands and Work Environment:

The physical and environmental conditions are typical for this role, including exposure to mechanical parts, outdoor weather, fumes, chemicals, and noise. The role requires physical activity such as lifting up to 25 pounds regularly and up to 50 pounds occasionally. This position is 100% remote with frequent travel (~50%), including overnight stays.

Scope of the Job:

• Geographical scope: Domestic
• Interaction skills: Internal and external stakeholders

Skills/Knowledge/Education:

• Engineering/science degree or technical equivalent
• Experience generating leads through various methods
• Customer-facing experience
• Excellent communication skills
• Ability to learn technical information and create solutions
• Proficiency in MS Office

Other Requirements / Desired Characteristics:

• Prospecting and sales mindset
• Background in operational or rotating equipment sales
• High energy, curiosity, and independence
• Military veterans encouraged to apply
• Mechanical systems aptitude; valid driver’s license required

We Offer:

• Innovative culture open to change and feedback
• Learning and growth opportunities
• Strong focus on safety and well-being
• Competitive compensation and benefits package

LEYBOLD USA INC. is an Equal Opportunity Employer - M/F/Disabled/Veterans

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Diverse by nature and inclusive by choice

We value unique perspectives to foster innovation and build a culture of belonging.