Sales Engineer (Flat Glass) - Remote

Pyrotek; Pennsylvania; Remote; USD 80,000 - 100,000; Full time

Job description

This position is within the Mining And Metals Industry

Job Summary

Who is Pyrotek? Pyrotek is the most successful global industrial company you’ve never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. Join our team and create, improve and innovate the everyday!

Essential Duties and Responsibilities

As part of the U.S. Glass Sales team, the Sales Engineer is responsible for managing and increasing Pyrotek’s sales of technical products and solutions to core customers and working closely with the technical sales team to develop and sustain long term mutually beneficial relationships with Pyrotek’s Glass customer base.

This position will work remotely, with the main sales territory being Southeast-Southwest USA, with the ideal candidate residing in this region (Atlanta, Dallas, Charlotte, Nashville, Phoenix).

Essential Functions/Responsibilities

• Establish, grow, and enhance sales accounts, by:
  • Creating a working relationship with the customer base that meets/exceeds expectations.
  • Negotiating pricing, minimum order quantities and stocking agreements with vendors, suppliers, and customers; communicate changes internally for customer demands.
  • Providing technical support to customers by collaborating internally and ensuring positive resolution.
  • Soliciting sales of new or additional products via telephone or in person, and preparing, pricing, and presenting quotations.
  • Maintaining awareness of competitors’ activities and employ counter measures to beat or contain competitor efforts.
  • Prospecting new customers, and preparing, pricing, and presenting quotations.
  • Developing and preparing customer stocking agreements and submitting to Supply Chain Team for final review.
  • Resolving customer accounts receivable issues as needed.
  • Presenting internal and customer technical presentations, as requested.
  • Meeting/exceeding sales and gross profit targets for assigned territory.
  • Strategizing with management on sales tactics.
• Provide effective sales support and ensure customer expectations are met/exceeded for assigned division(s)/products, by:
  • Establishing positive working relationships with the customer by fielding territory customer calls, handling orders and responding to customers in a timely and efficient manner.
  • Establishing collaborative relationships with internal sales engineers, manufacturing operations, applicable vendors, and suppliers.
  • Drafting and pricing quotes, gathering data, preparing reports and/or presentations.
  • Regularly visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training.
  • Researching and addressing all customer problems and requests, including defining best products as a solution.
  • Fielding and resolving customer complaints concerning billing or products.
  • Partnering with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.
  • Utilizing Contact Management database (CRM System) for trip reporting and internal sales communications.

Qualifications

Education/Experience

Bachelor’s degree in business, engineering, or a related technical discipline, plus five (5) years of interrelated work/sales experience in a technical or process related industry.

Experience within the flat glass industry, and with bending, tempering, or manufacturing flat glass, a plus.

Knowledge/Skills/Abilities

• Customer Service. Passion for providing a high level of customer service and executing business development activities.
• Business Acumen. Ability to build relationships and sell technical solutions in an industrial setting.
• Core Business Skills. Strong critical thinking skills, judgment and keen attention to detail.
• Computer/Applications Skills. Proficient computer skills using a variety of software applications systems.
• Travel. Ability to travel to customer and Pyrotek facilities up to 50%. Regular overnight travel required.

Physical/Sensory Requirements
The following physical activities described here are representative of those required by a Team Member to perform the essential functions of this position. Reasonable accommodation, if feasible, will be made to enable individuals with disabilities to perform the functions of position.

Must be able to sit for long periods-of-time, bend, and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English.

Working Environment
Generally, work within an office and manufacturing environment, with exposure to fumes or airborne particles, a moderate level of noise, and moving mechanical parts.

Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.