Service Sales Engineer - Mid-Atlantic

Leybold; Philadelphia (Philadelphia County); Remote; USD 70,000 - 100,000; Full time

Job summary

Leybold is seeking a Service Sales Engineer for the Mid-Atlantic region to enhance equipment lifecycle services. The role involves collaboration with engineers and account managers, promoting service products, and providing technical support to clients. Candidates should possess an engineering degree and strong sales skills, with a focus on customer engagement and solution development.

Benefits

Learning opportunities and global job prospects

Competitive benefits including health, retirement, and parental leave

Culture of continuous improvement and feedback

Qualifications

• Engineering or technical degree or equivalent experience.
• Proven lead generation skills and customer-facing experience.
• Excellent communication and technical knowledge.

Responsibilities

• Promote company service products and provide technical support.
• Develop strategies to expand business in the region.
• Sell Leybold’s service product portfolio.

Skills

Lead generation

Customer-facing experience

Communication

Technical knowledge

Tailored solutions

Proficiency in MS Office

Education

Engineering or technical degree

Job description

Join to apply for the Service Sales Engineer - Mid-Atlantic role at Leybold.

Our solutions are a key part of most industries, including electronics, medical research, renewable energy, food production, and infrastructure. Working with us means working with the latest technologies and innovative, sustainable solutions.

Mission/Purpose Of The Job

At Leybold, part of the Atlas Copco Group, we believe there is always a better way. We aim to provide leading-edge technology, innovative and sustainable products, and excellent service globally. Our people make this happen, and we offer a collaborative, inclusive, and flexible work environment with competitive compensation and benefits.

This high-impact position involves working with applications engineers, product engineers, and account managers to design and offer Leybold services and solutions, helping clients optimize their equipment lifecycle through the VTS Service Ladder. You will act as a service sales liaison, teaching companies how to maximize equipment lifespan.

Main Responsibilities

• Work both remotely and on-site at advanced factories to demonstrate how to maximize equipment life by promoting the VTS Service Ladder.
• Promote company service products by understanding failure modes and offering solutions to reduce downtime and failures, focusing on various markets including metallurgy, energy, aerospace, automotive, and more.
• Develop strategies to expand business in your region, including current clients and new opportunities.
• Provide outstanding technical support and product assistance to customers.
• Maintain company property and equipment, including vehicles, tools, and demo products.
• Sell Leybold’s service product portfolio.
• Support the sales team with operational reviews and presentations, highlighting service as a key differentiator.
• Develop new business from unserviced or newly installed equipment, including competitive equipment.
• Analyze customer needs and coordinate with internal teams to deliver comprehensive after-sales solutions.

Physical Demands and Work Environment

The role involves exposure to mechanical parts, outdoor conditions, fumes, airborne particles, and occasional work at heights or with chemicals. You will sit, stand, walk, and lift up to 50 pounds. The position is 100% remote with travel up to 50%, often overnight.

Scope of the Job

• Geographical scope: Domestic.
• Interaction with internal teams and external clients.

Skills, Knowledge, and Education

• Engineering or technical degree or equivalent experience.
• Proven lead generation skills and customer-facing experience.
• Excellent communication and technical knowledge.
• Ability to create tailored solutions and work independently.
• Proficiency in MS Office.

Additional Requirements

• Sales-oriented mindset and technical background preferred.
• High energy, curiosity, and commitment.
• Military veterans encouraged to apply.
• Valid driver’s license required.

What We Offer

• Culture of continuous improvement and feedback.
• Learning opportunities and global job prospects.
• Strong focus on safety and well-being.
• Competitive benefits including health, retirement, and parental leave.

LEYBOLD USA INC. is an Equal Opportunity Employer — M/F/Disabled/Veterans. We value diversity and inclusivity, fostering a culture of innovation through diverse perspectives.