Associate Sales Engineer

Sectigo; Buffalo (NY); Remote; USD 60,000 - 90,000; Full time

Job summary

Sectigo is looking for an Associate Sales Engineer to provide technical support and engage with customers directly. This role combines pre-sales efforts with technical demonstrations to showcase Sectigo’s digital identity solutions. Ideal candidates will have a background in computer science and relevant technical experience, eager to grow into a Sales Engineer role.

Qualifications

• 2+ years of relevant professional or pre-sales experience.
• Exposure to scripting languages and cloud platforms is essential.
• Understanding of networking, SSL/TLS, and PKI is required.

Responsibilities

• Support sales teams with technical input and customer management.
• Participate in technical demos and assist in proof of concept efforts.
• Prepare customized demo content and maintain demo environments.

Skills

Technical Support

Communication

Collaboration

Problem Resolution

Education

Bachelor's degree in computer science or engineering

Tools

PowerShell

Python

Bash

Cloud Platforms (Azure, AWS, GCP)

Job description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind."

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ollaboration, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you.

Job Description

We are looking for a Associate Sales Engineer to join our growing global team at Sectigo.

The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for early-career professionals with a passion for technology and a desire to grow into a full Sales Engineering role. You'll be involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions - all while developing expertise in Sectigo's industry-leading security solutions.

This is a full-time and remote position based in the U.S., reporting to our Director, Global Sales Engineering. The ideal candidate should be based in Eastern Time.

Here are the core functions, responsibilities, and expectations for this role :

• Support the mid-market, enterprise, and eCommerce sales teams during the sales cycle with technical input, project coordination, and customer management.
• Participate in technical demos and presentations for prospects and partners, tailored to both technical and executive-level audiences.
• Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time.
• Provide first-level technical support during sales engagements and collaborate with Senior SEs to drive technical success.
• Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses.
• Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management.
• Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances.
• Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth.
• Perform solution research and competitive analysis to support the positioning of Sectigo products.
• Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use.
• Prepare customized demo content, scripts, or user flows tailored to prospect use cases.
• Shadow senior SEs during technical discovery and implementation calls to build product and customer knowledge.
• Document repeatable solutions, product tips, and internal knowledge to support team scalability.
• Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects as needed.
• Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth.
• Other duties as assigned and related to the nature of this role and company initiatives.

Qualifications

Education :

• Bachelor's degree in computer science or engineering from an accredited college, or equivalent work experience is strongly recommended.

Experience :

• A minimum of 2+ years of relevant professional experience OR 1+ years of experience in a pre-sales, technical consulting, or solution engineering role is required.
• Exposure to scripting languages (e.g., PowerShell, Python, or Bash).
• Familiarity with cloud platforms (Azure, AWS, GCP).
• Hands-on experience with web servers, firewalls, and load balancers.
• Understanding of basic networking, SSL / TLS, PKI, or web infrastructure concepts.
• Knowledge of private PKI a plus.

Ability and availability to travel :

• Must be able to travel more than 25% of the time to the assigned regions and / or territories.

Ideal Candidate Profiles, Talents, and Desired Qualifications :

• A self-starter with a growth mindset and a desire to build a career in Sales Engineering.
• Strong organizational skills with the ability to manage multiple priorities.
• Strong team player mentality - actively collaborates with other SEs
• Strong communication skills, capable of translating complex technical concepts into clear business value for both engineers and executives.
• Comfortable in fast-paced, team-oriented environments.
• Demonstrated strong verbal and written communication skills, excellent customer service and account management, and ability to interface with a diverse set of clients including administrators and C-level executives.
• Eager to learn new technologies and contribute to team success.
• Proficient in English, both written and verbal.
• Solid multi-tasking, troubleshooting and problem resolution abilities.
• Willingness to travel up to 35% of the time if required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work - and our team members - reflect the positive outcomes we deliver to our customers every day.

https : / / youtu.be / k7Q7IruzseQ?si=NgTp-T-PTFfGRiTN