Service Sales Engineer

Ambient; Long Beach (CA); On-site; USD 80,000 - 105,000; Full time

Job summary

Ambient seeks a dynamic Service Agreement Sales Engineer to drive preventive maintenance and HVAC service agreement sales for commercial, institutional, and industrial facilities in California. You will build long-term relationships with facility managers, building owners, hospitals, universities, and pharmaceutical clients to deliver solutions that improve equipment reliability and energy efficiency.

Responsibilities include developing tailored service solutions, managing the full sales cycle,

Qualifications

• 3–5+ years of technical sales experience.
• Strong understanding of after-sales services, maintenance plans, and service contracts.
• Strong understanding of mechanical/HVAC systems and controls.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Identify potential customers and understand their mechanical service needs.
• Develop and present tailored service solutions, including maintenance plans and after-sales support.
• Build relationships with key end-user owners and partners to support sales.
• Manage the full sales cycle from lead generation to contract signing and post-sales follow-up.
• Address customer concerns with professionalism and ensure prompt resolution.
• Sell DMG service agreements and maintenance contracts to building owners and facility managers.
• Influence purchasing decisions related to HVAC service agreements and lifecycle planning.

Skills

Communication

Negotiation

Presentation

HVAC knowledge

Tools

CRM systems

Microsoft Office

Job description

DMG: We are a recognized industry leader in providing custom HVAC products and services for the commercial, industrial, healthcare/life sciences and residential building markets. We offer product expertise, technical and application support, system design and operational support thereby meeting our clients' specific needs and requirements. As part of the Ambient Enterprises family of brands, the DMG team consists of experienced industry-leading professionals, focused on logistical, energy and cost-effective solutions to our clients.

We are seeking a dynamic Service Agreement Sales Engineer to join our growing team at DMG. The ideal candidate will be responsible for driving preventive maintenance and mechanical service agreement sales to both new and existing clients. In this role, you will build long-term customer relationships and expand our service portfolio across commercial, institutional, and industrial facilities. You will partner with facility managers, building owners, hospitals, universities, research facilities, and pharmaceutical clients to deliver solutions that improve equipment reliability, energy efficiency, occupant comfort, and operational performance.

Responsibilities

• Actively pursue new business opportunities by identifying potential customers and understanding their mechanical service needs.
• Develop and present tailored service solutions, including maintenance plans, equipment retrofits, and after-sales support packages.
• Build strong relationships with key end-user owners across major vertices, including factory partners while supporting broader sales team.
• Manage the complete sales cycle, from lead generation through to contract signing and post-sales follow-up.
• Address any customer concerns or issues with professionalism and efficiency, ensuring prompt resolution.
• Sell DMG service agreements, preventive maintenance programs, repair services, and other aftermarket solutions directly to building owners and facility managers.
• Influence purchasing decisions related to HVAC service agreements, maintenance contracts, lifecycle equipment planning, and ongoing service solutions.
• Must have experience understanding, presenting, and selling HVAC service agreements, maintenance contracts, or recurring service offerings.

Requirements

• 3–5+ years of technical sales experience.
• Strong understanding of after-sales services, maintenance plans, and service contracts.
• Strong understanding of mechanical/HVAC systems and controls.
• Excellent communication, negotiation, and presentation skills.
• Proficiency with CRM systems and Microsoft Office Suite.

Estimated Salary: Starting at $80,000 to 105,000 annually plus commission.