Service Sales Advisor

Utility Keystone Trailer Sales; Mount Pleasant (Westmoreland County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Profit Share

Paid Time off & 9 Holidays

Medical, Dental & Vision Insurance

401K Matching

Safety glasses & work boots

Job summary

Utility Keystone is seeking a Service Quotes Lead to drive the quoting, creation, and management of estimates across the Service department. The role focuses on developing and coordinating sales activities, systems, and related functions within the Service business process.

You will lead in delivering accurate quotes while maintaining strong connections with internal and external customers and ensuring timely follow-through on quotes and RO’s, supporting shop operations and profitability.

Qualifications

• Education: High school diploma or GED; 1–3 years industry related experience/training preferred.

Responsibilities

• Deliver results for all departmental estimate creation, accuracy, sale, and follow through.
• Develop and maintain strong connections with both internal and external customers.
• Actively sell UKTS Service through customer visits.
• Act as Internal Consultant to the Service Shop.
• Ensure a healthy shop backlog (7-14 days).
• Maintain an average of 70% Gross Profit on all approved quotes.
• Utilize SDL and QDL as needed to manage workflow of service quotes and RO’s.
• Back up for Service Shop Foreman.
• Back up for Service Administrator.

Skills

Multitasking

Delegation

Process adherence

Professional appearance

Verbal & written communication

PC/Phone operation

Education

High school diploma or GED

1–3 years industry experience

Tools

SDL

QDL

Job description

Our Values

Faith:Our foundation is faith. In everything we do, we do the right thing.
Service:Our standard is service. Our customers receive uncommon service in every experience.
Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Summary

Lead all efforts in quoting, creating, and managing estimates through the entire Service business process; take principal role in developing, coordinating, and supporting Service Department sales activities, systems, and related functions

Key Roles

• Gross Profit
• Ultimate Customer Experience
• Quoting
• Service Sales
• Prospecting

Essential Duties

• Deliver results for all departmental estimate creation, accuracy, sale, and follow through.
• Develop and maintain strong connections with both internal and external customers.
• Actively sell UKTS Service through customer visits.
• Act as Internal Consultant to the Service Shop.
• Ensure a healthy shop backlog (7-14 days).
• Maintain an average of 70% Gross Profit on all approved quotes.
• Utilize SDL and QDL as needed to manage workflow of service quotes and RO’s.
• Back up for Service Shop Foreman.
• Back up for Service Administrator.

Required Skills/Abilities

• Ability to multitask, delegate, and follow processes and procedures
• Always maintain a clean and organized work area
• Be helpful and considerate to co-workers and customers
• Maintain a professional appearance
• Maintain verbal and written communications as required
• Requires the ability to operate a cell phone and personal computer

Education and Experience

• Education - High school diploma or GED; 1-3 years industry related experience/training preferred

Physical Environments

• Noise levels are moderate to high at times.
• The physical exertion is moderate. The employee must be able to occasionally lift and or move up to 35 pounds.
• The employee must be capable of walking shop floor and yard with team members to see trailer throughput issues and to identify trailer schedule issues.

Our Benefits

• Competitive Salary
• Quarterly Profit Share
• Paid Time off and 9 Paid Holidays
• Medical, Dental & Vision Insurance
• Matching 401K (Retirement Planning)
• Prescription safety glasses & workboot program
  
• No weekends