Outside Service Estimator

Pace Transportation; Indianapolis (IN); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision

401k with match

Paid time off

Parental Leave

Employee referral program

Wellness discounts

Team-oriented culture

Job summary

Pace Transportation in Indianapolis, IN is seeking an experienced Outside Sales professional to assess client needs, prepare precise service estimates, and build lasting relationships. You will identify upsell opportunities, coordinate with technicians, and stay current with industry pricing to provide informed recommendations.

The role requires strong communication, independent work ethic, and willingness to travel extensively within the territory.

Qualifications

• 2+ years of Outside Sales experience with a proven sales record.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple projects.
• Strong knowledge of trailer components, repair processes, and service requirements.
• Proficiency in estimating software and CRM tools.
• Valid driver's license and willingness to travel up to 75% of the time.

Responsibilities

• Build and maintain relationships with clients, delivering exceptional service.
• Identify upsell opportunities based on customer needs.
• Maintain accurate records of estimates and interactions with weekly logs.
• Conduct on-site trailer assessments to determine repair and maintenance estimates.
• Prepare detailed and competitive service quotes for clients.
• Collaborate with technicians to reflect necessary work in estimates.
• Stay updated on industry pricing and trends to inform recommendations.
• Attend local networking events and trade shows to generate leads.
• Meet or exceed monthly and quarterly sales targets.

Skills

Outside Sales

Customer relationships

Communication skills

CRM proficiency

Estimating software

Travel up to 75%

Trailer knowledge

Driver's license

Tools

Adjust-rite

Karmak

CRM software

Job description

Job Overview

The ideal candidate will be responsible for assessing customer needs, providing accurate service estimates, and building strong relationships with clients. This role requires excellent communication skills, technical knowledge of trailer services, and the ability to work independently in a fast-paced environment.

Responsibilities and Duties

• Build and maintain strong relationships with clients, providing exceptional customer service and follow-up.
• Identify opportunities for additional services and upselling based on customer needs.
• Maintain accurate records of estimates, customer interactions, and follow-ups with weekly call logs and funnels sheets.
• Conduct on-site assessments of trailers to evaluate service needs and determine accurate estimates for repairs, modifications, and maintenance.
• Prepare detailed and competitive service quotes, ensuring clarity and accuracy.
• Collaborate with service technicians to gather technical information and ensure estimates reflect necessary work.
• Stay up to date with industry trends, materials, and pricing to provide informed recommendations.
• Assist in the development of marketing strategies to promote service offerings.
• Identify and research potential local customers through various channels, including online databases, social media, and community events.
• Initiate contact with prospective customers via phone calls, emails, and in-person visits to introduce our products/services.
• Schedule and conduct meetings with potential customers to present our offerings and address any questions or concerns.
• Attend local networking events, trade shows, and community gatherings to promote our brand and generate leads.
• Achieve and exceed monthly and quarterly sales targets and performance metrics.
• Other duties as assigned.

Skills and Qualifications

• 2+ years of Outside Sales experience with a proven sales record
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong knowledge of trailer components, repair processes, and service requirements.
• Proficiency in using estimating software and CRM tools.
• ERP experience is a plus, experience with Adjust-rite and/or Karmak operating systems, preferred.
• Strong analytical skills with attention to detail.
• Valid driver's license and willingness to travel for on-site evaluations up to 75% of the time within a given territory.
• Highly self-motivated with an aggressive "go-getter" attitude.
• Technical certification related to trailer repair or maintenance preferred.

Physical Requirements

• Must be able to lift/carry 25-50lbs occasionally

Why Work With Us?

• Competitive Compensation
• Competitive Benefits (Medical, Dental, Vision, 401k with Match & More!)
• Generous PTO and Paid Holidays
• Wellness Discount
• Parental Leave
• Employee Referral Program
• Employee Assistance Program
• Opportunities to gain experience professionally
• Positive growing company culture
• Team-oriented atmosphere

HTI's Commitment

Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI). HTI is an industry leader in the heavy-duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. HTI prides itself on internal upward mobility - leading to more opportunities for YOU!

Hinton Transportation Investments is an Equal Opportunity Employer.

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