Service Representative - PT - Doral

First Bank; Río Piedras (PR); On-site; USD 16,531 - 22,041; Part time

Job summary

First Bank is seeking a part-time Service Representative (Teller) to assist customers with deposits, withdrawals, and daily transactions. You will balance cash, verify deposits, and maintain accurate records while promoting bank services.

Ideal candidates have cash handling experience, strong math and communication skills, and formal teller training. Proficiency with Microsoft Office is expected; three years of related experience is a plus.

Qualifications

• Cash handling experience required.
• Strong knowledge of Microsoft Office.
• Technically proficient and accurate.

Responsibilities

• Accept cash item deposits and complete regulatory forms and logs.
• Verify amounts on deposits and examine checks for endorsement.
• Enter deposits in passbooks or issue receipts.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Balance cash and ATM transactions daily; process general ledger entries as required.
• Promote bank services and cross-sell bank products.
• Make recommendations to supervisor to improve department functions.

Skills

Customer focus

Building strong relations

Communication

Business acumen

Problem analysis & solution

Ownership

Vision & values

Collaboration & teamwork

Education

Formal teller training

Three years of experience in a similar job or equivalent

Tools

Microsoft Office

Job description

Service Representative - PT (Teller)

Essential Functions

• Accept cash item deposits, and complete regulatory forms and logs as required.
• Verify amounts on deposits and examine checks for endorsement.
• Enter deposits in depositors’ passbooks, if applicable, or issue receipts to customers.
• Cash checks and pay out money upon verification of signatures and customer balances.
• Place holds on accounts for uncollected funds.
• Balance cash and ATM (if applicable) transactions daily. Process general ledger entries as required.
• Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment.
• Provide additional customer service, including selling domestic exchange, travelers’ checks, money orders, cashier checks, payments of loans and pay‑offs, payments of safe deposit boxes, etc.
• Maintain proper log of official checks, night depository, etc.
• Promote the bank’s services and cross‑sell bank’s products.
• Make concentrated efforts to solve customer problems.
• Make recommendations to supervisor about possible methods to improve department functions.
• File signature cards and maintain supplies for the teller area.

Competencies

• Customer focus
• Building strong relations
• Communication
• Business acumen
• Problem analysis & solution
• Ownership
• Vision & values
• Collaboration & teamwork

Required Education and Experience

• Previous cash handling experience
• Strong knowledge of Microsoft Office
• Good mathematical and communication skills

Preferred Education and Experience

• A formal training as a teller in a finance institution
• Three years of experience in a similar job or equivalent combination

Other Duties Disclaimer

Please note this position profile is not designed to cover or include a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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