Service Representative

Endries-International,-Inc.; Waller (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

Generous paid time off

Company-matched 401(k)

Clothing allowance

Job summary

Endries International is seeking a Service Representative to support our customer accounts in the Waller, TX area. You’ll be in the field at client locations, handling inventory, logistics, and order processing with a focus on proactive service.

This role involves moving throughout the day and engaging with customers face-to-face. Strong communication skills and proficiency with Microsoft Office are required, along with a valid driver’s license and reliable transportation.

Qualifications

• Strong written and verbal communication skills.
• Experience with Microsoft Office (Outlook, Word, Excel).
• A valid driver’s license and reliable transportation.
• This is an active role suited for someone who stays on their feet and moves throughout the day.

Responsibilities

• Inventory management: monitor and control inventory levels and records.
• Logistics coordination: manage deliveries and schedules for timely distribution.
• Stock optimization: maintain optimal levels and identify gaps or excesses.
• Solution implementation: install and manage inventory management solutions like VMI and crib systems.
• Product stocking and service: stock delivered products and service inventory stations.
• Order processing: scan and download product orders for replenishment.
• Material handling: safely load and unload materials.
• Customer support: resolve issues via phone, email, or in person.
• Order entry & expediting: enter orders in the CSD system and review demand schedules.
• Relationship building: develop strong relationships with customer contacts across locations.
• Customer engagement: improve relations through proactive communication.
• Professionalism: maintain a positive attitude with customers and colleagues.

Skills

Communication

Microsoft Office

Driver's license

Job description

Overview

Daikin - Waller, TX is located at 19001 Kermier Rd, Waller, TX 77484, USA.

Join Our Team as a Service Representative!

Occasional weekend shifts are required. Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Waller, TX area.

What You’ll Do

As a Service Rep, you’ll be out in the field at client locations, serving as the face of Endries. Your day will include:

• Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
• Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution.
• Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
• Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
• Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
• Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
• Material Handling: Safely and efficiently load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
• Order Entry & Expediting: Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules.
• Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
• Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
• Professionalism: Maintain a positive attitude with customers and fellow associates.
• Other duties as assigned.

If you enjoy variety and staying on the move, you’ll love this role!

What You Bring

We’re looking for someone who has:

• Strong written and verbal communication skills
• Experience with Microsoft Office (Outlook, Word, Excel)
• A valid driver’s license and reliable transportation
• This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

What Matters to You, Matters to Us

• Competitive starting wage based on experience
• Clothing allowance

Benefits That Start Day One

• Medical, dental, vision, and life insurance
• Generous paid time off
• Company-matched 401(k)
• And much more!

At Endries, we’re proud to offer opportunity—not just a job. If you’re dependable, love working outside of the traditional office environment, and care deeply about customer service, we’d love to meet you!

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of their job, as well as any other legally protected class status.

Qualifications

Note: This description covers the primary duties and required qualifications for the role. Other duties may be assigned as needed.